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Tv getting very hot bottom left

(Topic created: 06-25-2023 02:35 AM)
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Jonboijon
Astronaut
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4K, 8K and Other TVs

Hey all,

My Tv (UE75AU9000KXXU) is getting very hot in the bottom left corner, too hot to touch. I’m really concerned as I feel it’s a threat to my safety with a fire hazard. The screen also has developed a white shadowing haze in the same bottom left corner which gradually turns black. The tv is only 20 months old and cost a fortune. I’m really concerned about this if anyone can help. 

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Samsung_Moderator
Community Manager
Community Manager
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4K, 8K and Other TVs

Hello! Thank you for reaching out! I can see how this can be frustrating with your TV having this issue. As this was purchased out of the US I would recommend reaching out to your country support team using the link below.  

 

https://www.samsung.com/us/common/visitlocationsite.html

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TheGalaxy
Sun
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Defective power board. Return it
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Hello! Thank you for reaching out! I can see how this can be frustrating with your TV having this issue. As this was purchased out of the US I would recommend reaching out to your country support team using the link below.  

 

https://www.samsung.com/us/common/visitlocationsite.html

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