A15 cannot add APNs

[Dave_in_Roanoke]

My A 15 with Android 14 on us mobile network. it no longer accepts incoming phone calls working with us mobile it turns out that we speculate it is an apn problem but the phone will not let me add any aps the  + is grayed out. any  help would be greatly appreciated

Thanks

[3Fees]

Make sure airplane mode is not on, your not blocking all numbers, remove and insert sim card, next contact your service provider.

Cheers
3Fees

[Dave_in_Roanoke]

thank you

[meself]

The apn is generally set by the carrier

[Dave_in_Roanoke]

It seems to have been corrupted

[meself]

I would contact your carrier ask them to reprovision the phone and tell them about the apn issue