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‎04-06-2023 10:05 PM (Last edited ‎01-21-2024 07:46 PM by SamsungChelsea ) in
A Series & Other MobileI know my phone isn't a fold and is fairly inexpensive...but I have had less expensive phones that take better pictures. This camera is a joke. It will not focus..and when it does, when it takes the picture it is still blurry. 300 may not be much to anyone else...but it's 300 dollars to me.
Solved! Go to Solution.
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‎04-07-2023 12:25 AM in
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‎04-08-2023 09:02 PM in
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‎04-10-2023 03:24 PM in
A Series & Other MobileHello sowrong, thank you for reaching out, and welcome to the Community. I can understand not being satisfied with blurry photos on your A32 camera. If your photos and videos are blurry or poorly exposed follow our tips to get the best photos. If you are still having issues, we will make sure that your phone or tablet is in good working order. We'll also check for the most recent software and confirm no apps are interfering with the camera: https://www.samsung.com/us/support/troubleshooting/TSG01001424/
If it's along the lines of poor focusing behavior, this guide can help troubleshoot that as well: https://www.samsung.com/us/support/troubleshooting/TSG01001297/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html