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ā01-31-2024 07:38 PM in
A Series & Other MobileI updated my phone recently, and got One UI 6. And after that SIM card slot 1 stops working.
If a sim card is installed in slot 1 then there is no service, even if the phone is showing E (Egde) and signal level in the notification area. And I checked SIM status, it is showing "connecting".
If I install the same sim card to slot 2 then everything works fine!
I went to carrier office and we tried a few different sim cards there, got same result for all sim cards: nothing works in slot 1 and slot 2 works fine.
Again, it happened after the update, so this is definitely a software bug.
Very very frustrated and disappointed. Samsung Mobile division and QA - this is terrible!
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ā01-31-2024 11:17 PM in
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ā02-07-2024 07:39 PM in
A Series & Other MobilePlease read my post. I visited the carrier office and they tried different things.
This is not because of the carrier. APN is correct.
SIM is working in slot 2 and doesn't work in slot 1. This happened after a software update.
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ā02-07-2024 07:56 PM in
A Series & Other MobileThere are guides on xda to do this properly.
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ā02-07-2024 07:58 PM in
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ā02-08-2024 11:05 PM in
A Series & Other MobileSo you are suggesting updating firmware manually. I'm pretty familiar with that stuff and I know how to do that. How about other people? If they follow your advice there is a very high chance to brick their phones.
This is not what I expected when I bought the phone - to update firmware manually.
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ā02-09-2024 12:59 PM in
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ā02-02-2024 08:39 AM (Last edited ā02-02-2024 08:41 AM ) in
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ā02-07-2024 07:42 PM in
A Series & Other MobileAgree. Samsung support is terrible. Always saying that this is a carrier problem. It can't be a carrier problem because SIM card is working in slot 2 and it is working in another phone. Any other SIM card doesn't work in slot 1 on my phone.
Samsung QA is useless - they are making locked phones for carriers and are unable to properly test the firmware/update.
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ā02-09-2024 01:01 PM in
A Series & Other Mobile