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08-15-2021 12:18 PM (Last edited 01-21-2024 07:59 PM by SamsungChelsea ) in
A Series & Other MobileCan you please let make calls on cellphone device Samsung galaxy A21 e please reinstall all of my software and install all of my contacts and everything else I Daniel S. I truly appreciated it and again thank you for your help today.
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09-01-2021 12:59 PM in
A Series & Other Mobile@Simm9ns Hello, I can understand how frustrating this is. Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carrier's discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. If you are unable to place calls from your phone, it is recommended to contact your service provider for troubleshooting of your network and account information. We appreciate your loyalty.
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08-15-2021 04:31 PM in
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08-28-2021 06:02 AM in
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09-01-2021 12:59 PM in
A Series & Other Mobile@Simm9ns Hello, I can understand how frustrating this is. Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carrier's discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. If you are unable to place calls from your phone, it is recommended to contact your service provider for troubleshooting of your network and account information. We appreciate your loyalty.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.