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06-01-2022 06:07 AM (Last edited 01-05-2023 03:59 PM by SamsungJoJo ) in
A Series & Other MobileI have the same issue as in the post linked below. Couldn't comment on the thread so I made a new one.
I've tried all the 'simple' fixes. Clearing cache and data for both samsung account and cloud. Restarted the phone multiple times. Rebooting the phone in safe mode.
Original issue was IMS service keeps stopping, after UI One 2.0 update, where I've tried the same 'simple' fixes without any luck. Wanted to factory reset my phone but can't since it requires me to log into my account.
https://us.community.samsung.com/t5/Other-Mobile-Devices/Can-t-sign-in-to-Samsung-account/m-p/189377...
In more detail:
Model: SM-G973F
- The phone doesn't register my SIM card (I tried putting it in another phone and it registered).
- The SIM manager wouldn't even open, the settings crash when I try.
- Notifications pop up at the bottom of the screen saying that "com.android...." is not responding. For clarification the ellipsis represents that I got a lot of these for different services.
- There pops up a notification regarding my Samsung account and a security update and asked me to sign in again. When I sign in, I get asked to agree to some policies, and then, nothing. I can not log in to my Samsung account. I can log in via browser no problem, both on the phone and PC. Also, on my tablet I can login using the login GUI via the the same notification I got on my phones.
- I've restarted my phone multiple times.
- I've reset my network settings
- I've tried resetting settings, but that did not work. I've also tried restarting multiple times since then.
- I've tried booting the phone in safe mode. Still could not log in to my Samsung account.
- I've tried force quitting the problematic services.
- I've cleared the cache via the Device Care settings.
- I've tried signing in and backing up the phone via DeX without luck.
- All backup attempts (though the settings menu) have failed. Either nothing happens or I'm asked to sign in to my Samsung account and then nothing happens.
- The last thing I tried was factory resetting. After entering my PIN and acknowledging the loss of data, when pressing "Delete all" I'm asked to sign in to my Samsung account. That fails as all other attempts have.
Tired last night to submit an 1 on 1 Inquiry through the account.samsung.com but couln't.
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06-02-2022 01:22 AM in
A Series & Other MobileI managed to solve the issue. I found a way to boot the phone in recovery mode and factory resetting. After that I managed to install all updates successfully.
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06-02-2022 01:22 AM in
A Series & Other MobileI managed to solve the issue. I found a way to boot the phone in recovery mode and factory resetting. After that I managed to install all updates successfully.
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06-04-2022 08:44 AM (Last edited 06-04-2022 08:46 AM ) in
A Series & Other MobilePhone extremely laggy I need a Samsung warranty Phone Change or upgrade due too 30 days is up through Xfinity mobile phone is in mint Condition only had 2 months!!
HELP IMMEDIATELY PLEASE IVE BEEN WITH SAMSUNG BSCK TO Galaxy S4 to 3022 with now youŕ supposedly best 600$ phone u have
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06-17-2022 06:26 PM in
A Series & Other Mobile- Mark as New
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12-02-2022 08:03 PM in
A Series & Other Mobile