Galaxy A03 core screenshot not working

[frankvw]

According to the documentation  I should be able to push the side (power) button and the volume-down button simultaneously to take a screenshot. This doesn't work; either the "power off / reset" option appears or the volume slider appears and no screenshot is taken.

What am I missing?

[The_Lemon · Accepted solution]

That should work if you press it but do not hold it. You can also tell Bixby or Google assistant to take a screenshot if you have that on your phone.

[user751201tmO21]

It's a dexterity thing ... both buttons need to be pushed at exactly the same moment and released.

There's also a "Palm swipe" option in the settings, whereby you slide the edge of your hand across the screen


The other option is to speak the option with Bixby or Assistant

[frankvw]

Yep, that solved it! My old fingers weren't nimble enough at first, but I got it right now. I need both hands to push both buttons quickly and briefly at the same time, but at least it works now. Tnx!

// FvW