Galaxy A14 5g -Connectivity Issues

[Shaybug81]

If I prioritize 5g it will connect with barely any signal and unregister from mobile network. I have to prioritize 4 g to maintain a connection. I have tried everything under the sun. If anyone has any ideas beyond your basic troubleshooting please let me know.

[3Fees]

Who is your carrier your having 5G connection issues with ?

Cheers
3Fees

[meself]

Sounds like a carrier issue

[Shaybug81]

T Mobile but honestly, I didn't think so. I can put my sim card in my old Motorola and pull 5g with absolutely no issues.

[justgin]

That seems a network issue I have seen this is apple iphones that when the signal from antenna is less it goes in SOS mode which basically means getting the signal quality like 4 g or lower

[realaud]

Do you have both toggles on to allow 5G and 4G? If you do not allow a 4G connection, it will attempt to connect to 5G even when the signal is very weak. Leaving bith toggles on will allow your phone to utilize the stronger signal.

[Shaybug81]

If I select 5g it will not maintain a stable connection. I have to constantly hit airplane mode or restart phone. Staying 4g allows a stable connection. It just irritates me that I have 5g capabilities with both phone and carrier. Live in a 5g area, yet I can't seem to utilize it as I should.