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Galaxy A52 5G problem with signing in with network, keeps crashing and says I have no data?

(Topic created: 10-13-2024 02:57 AM)
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user_329xcV9sl
Asteroid
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A Series & Other Mobile

I have a A52 5G Android and it's having a Sign in problem with the network and not Recognize in it my phone keeps crashing and saying that I have no data and I need to buy more data, to which I already have data and internet connection and my phone still will not Recognize that the service is there, sure the phone working fine on wifi all apps open up get away from wifi phone shut down, been to AT&T store and they won't help me at all **bleep** me off. I think it's software problem a rear issue that will happen. Crashing. 

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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

Sorry but you would have to call AT&T Support for help with this issue since it sounds like a error in there system 



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Solution
GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

Sorry but you would have to call AT&T Support for help with this issue since it sounds like a error in there system 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


user_329xcV9sl
Asteroid
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A Series & Other Mobile
I have called support for help, and nothing yet. I'm still waiting for them to call me back. I might have to call again 😕
meself
Honored Contributor
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A Series & Other Mobile
Try a new Sim card and also have them reprovision your phone