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‎09-10-2019 10:02 AM in
A Series & Other MobileHello,
I have a Galaxy A6 from Cricket Wireless. The rear camera is always blurry unless I'm taking a photo up close. I'm really baffled because reviews on this camera show it taking steady/clear photos even with it missing image stabilization. Does anyone know how to fix this or have you had the same issue? I've literally done everything I've read online, such as:
clearing cache
force stopping camera
start in safe mode
try a 3rd party camera app
tapping the camera/phone with the application open
factory reset phone
switch to and from beauty mode
cleaned the lens
After all these potential fixes, my camera won't take clear photos unless you are right up close, then it focuses on the close up object and blurs the background. The phone is currently on Android 9 and all apps are up to date.
Any suggestions? I've owned a Galaxy S8 and Note 9 and I know how Samsung camera settings work and I've messed with everything for this phone it seems. The phone was just bought on ebay and the seller claims it was only used for 3 months.
Thanks
Joe
Solved! Go to Solution.
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‎03-23-2020 02:24 PM in
A Series & Other MobileI have the same problem! My camera worked just fine until a few days ago . Please help me fix my problem.
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‎03-25-2020 06:19 AM in
A Series & Other MobileI have the same problem. I have had this phone for more than a year and the camera was ok untill some days ago. but now it's exactly like what you said. did you find the solution?
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‎06-04-2020 06:39 AM in
A Series & Other MobileHas anyone helped you with this?? I am having the same issue and it's really frustrating!
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‎06-24-2020 09:22 AM in
A Series & Other MobileMy problem never was solved(op). I bought a note 10 eventually but I'm highly disappointed in them not being able to help out. I wasted money on the A6 and would never recommend it to anyone. I speak highly of Samsung most of the time.
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‎07-01-2020 02:31 AM in
A Series & Other MobileMy mum has always had this problem with her A6 but can't be bothered with having to take it back. I've managed to get a good picture but only after holding the phone steady for several seconds and tapping the focal object but her vision isn't good enough to see if the image is in focus. I'm guessing the issue is with the stabilisation software.
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