A Series & Other Mobile

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Can't change the storage application into SD card

Posted by 11-22-2020 04:16 PM in A Series & Other Mobile

I want to submit my complaints and suggestions, namely on the cellphone there are two UIs, namely the regular One Ui and One Ui Core, and my... View Post

11-27-2020 12:06 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post

Please bring back Clipboard

Posted by 10-21-2020 12:49 PM in A Series & Other Mobile

To the engineers at Samsung, please please implement some workaround in your UI regarding bringing back the Clipboard function to the Samsung... View Post

11-27-2020 04:09 AM

Clipboard is in the edge panel. You can get it from Samsung store. You may need Good Lock app from S... View Post

Unlocked Phones in Other Countries

Posted by 11-23-2020 07:16 AM in A Series & Other Mobile

I currently live in the US and I'm wanting to purchase a phone for a friend in Mexico. If I order through Samsung USA, will the device work for... View Post

11-23-2020 09:20 AM

I did get the unlocked. I'm sure hoping it works for them. If not, maybe I can return it or sell it. View Post

Audio issues Samsung a51

Posted by 04-05-2020 07:21 AM in A Series & Other Mobile

Hey, i have a samsung a51 and when i record videos through the camera app or via snapchat with or without my earpiece the audio i get is muffled or... View Post

11-23-2020 08:11 AM

Wowww... That worked.. I was about to go to Samsung center.. View Post

Problem with headphone socket Galaxy M31

Posted by 11-20-2020 07:22 AM in A Series & Other Mobile

Just got a new Galaxy M31 and experiencing a problem with the headphone socket. I am having to hold the plug firmly in to get stereo sound... View Post

11-23-2020 06:38 AM

Thanks Tech1Tv. What worries me is I have a phone full of all my stuff. Do I just take out SIM and S... View Post

AR Core / Google Play services for AR not supported

Posted by 11-17-2020 09:29 PM in A Series & Other Mobile

So i checked back the support list and Galaxy A20 is on the list but on the play store, it still says I can't download it. I updated my phone... View Post

11-22-2020 11:54 AM

This took 5 days and 2 people then replied 10 minutes in between, this place doesn't seem that relia... View Post

J7 won't delete photos in the gallery

Posted by 05-29-2017 06:02 PM in A Series & Other Mobile

The gallery on my J7 says it deleted the photos i selected but two seconds later they reappear. Google photos has been disabled, and as far as I... View Post

11-21-2020 11:09 AM

I'm having the same trouble and I have done all the things you said to do above and the photos still... View Post

Scheduling Updates?

Posted by 06-21-2019 11:56 PM in A Series & Other Mobile

I set my updates up at a certain time is there any way I can go to pause it or reset the scheduled time for it to Install the update?? View Post

11-19-2020 09:20 AM

Selecting a certain time is unreliable, though. it often does not actually do it then. At one point ... View Post

Headphone buzzing and Screen non response

Posted by 11-12-2020 01:02 PM in A Series & Other Mobile

I just bought a new Samsung Galaxy M31s and I've had some issues with hearing a background buzzing when using any headphones. I've also had... View Post

11-16-2020 02:47 PM

I'm so sorry to hear this! Can you advise when you started experiencing this? I would recommend maki... View Post

connection issues

Posted by 11-15-2020 06:15 AM in A Series & Other Mobile

My phone is not connecting to my home camera /Samsung A21 i used the USB cable also the query scans but nothing.. View Post

11-15-2020 06:51 AM

enable your Developer Mode on your Phone.(open Settings then About Phone, then Software Information,... View Post

Galaxy A10 No Blue Light Filter Settings

Posted by 11-13-2020 10:14 PM in A Series & Other Mobile

When I swipe down and tap the text "Blue Light Filter" a new kind of window opens but there are no additional settings. See screenshot. ... View Post

11-14-2020 08:40 AM

it is a preset to dim the entire phone making it easier to view in the dark . there are no other pre... View Post

Will the Galaxy A11 work with Consumer Cellular if I purchase it unlocked?

Posted by 11-08-2020 06:50 PM in A Series & Other Mobile

Will the Galaxy A11 work with Consumer Cellular if I purchase it unlocked? View Post

11-09-2020 06:46 AM

I believe it is both CDMA and GSM according to their web site. It also states that "it may work with... View Post

A71 Screen border

Posted by 11-07-2020 01:40 PM in A Series & Other Mobile

I just bought a Samsung A71 for my wife's birthday. The black edging around the screen has a slightly indented rectangle near the buttons on... View Post

11-08-2020 07:50 PM

that is a slide out app. swipe to the left in that area and it will open up. View Post

How can I unlock Samsung Galaxy J3 to change networks?

Posted by 02-26-2019 02:33 AM in A Series & Other Mobile

Hi i have a Samsung Galaxy j3 i have tried to get my phone unlocked so i can change my network but as i proceeded to do so when i finished they... View Post

11-08-2020 07:47 AM

I'm having the same problem with my galaxy j7 View Post

Fast charging on a third party charger?

Posted by 11-02-2020 03:27 PM in A Series & Other Mobile

Whenever I charge my Samsung a11 it keeps saying cable charging on the notification panel but my battery charges fast is there a way to make it go... View Post

11-06-2020 05:27 PM

ok View Post

help with call waiting

Posted by 11-05-2020 09:39 AM in A Series & Other Mobile

I can't find where to change my call waiting.. Can someone please lmk. Thanks View Post

11-05-2020 10:19 AM

thank you very much. worked out great. View Post

One side of duo charge stopped working

Posted by 10-06-2020 09:25 AM in A Series & Other Mobile

The left, larger side of my duo stopped working after a couple months of use. The right side still works. I know because I can put my phone on the... View Post

11-04-2020 09:12 AM

I think it's still a good buy, if you have multiple qi devices. It's faster than all my wired chargi... View Post

Rotate to landscape mode is not working

Posted by 10-29-2020 02:54 PM in A Series & Other Mobile

Rotate to landscape mode is enabled on my A51. It was working and now it is not. Maybe, it stopped working after the phone I was updated to... View Post

11-03-2020 10:52 AM

Gotcha, glad to hear you were able to sort it out! Let me know if you have further concerns. ^_^ View Post

Could there be a screen record feature to turn the microphone on and off?

Posted by 10-12-2020 03:38 PM in A Series & Other Mobile

I was just wondering if there could be a screen record feature with to turn the microphone on and off, because it's annoying to have a galaxy... View Post

10-29-2020 08:13 AM

I would really like this as an in-built feature as well. For now you can install this well made scre... View Post

A71 5G unable to select LTE/3G

Posted by 10-17-2020 04:53 PM in A Series & Other Mobile

Connections, mobile networks, network mode. If I select anything, it shorty after reselects 5g/lte/3g/2g. This is a problem because... View Post

10-22-2020 09:53 AM

I would recommend reaching out to your carrier for further assistance. View Post

Unable to send or receive pics.

Posted by 10-17-2020 10:40 AM in A Series & Other Mobile

I can't send or receive pics from my A10e. Had an issue last week when my provided shut off my service after I paid my bill. Any ideas on why? ... View Post

10-22-2020 08:26 AM

I would recommend reaching out to your carrier for further assistance. View Post

Is the FM Radio compatible with the Galaxy A11?

Posted by 10-10-2020 07:13 PM in A Series & Other Mobile

I bought the Gaxlay A11 with the understanding that it was capable of FM radio. I believe it was listed in the specs when I checked it out. Now I... View Post

10-16-2020 09:13 AM

The answer is that non US phones for that model have FM offline available. Samsung provided me with ... View Post

Samsung A50 in call volume bug

Posted by 06-16-2020 04:13 PM in A Series & Other Mobile

I am not in a call, yet when lowering or increasimg the volume, i noticed that i have an "in call", This affect my video calls and normal... View Post

10-16-2020 08:43 AM

Did you try the previously mentioned troubleshooting step here? View Post

A71 Reboot Loop Problem

Posted by 10-11-2020 09:17 AM in A Series & Other Mobile

Good day to all, I am having a serious issue with my phone (A71) which I have owned for around 7 months now. Four days ago, the... View Post

10-15-2020 12:22 PM

Thank you for reaching out. I would recommend a software reflash on your device. We have a couple of... View Post

How do you forward text messages?

Posted by 10-12-2020 04:09 PM in A Series & Other Mobile

How do I forward an incoming text message? View Post

10-13-2020 09:38 AM

Press and hold on the text. A menu should pop-up with an option to forward the selected text. View Post

Problems with menu button and back button on a Samsung Galaxy j7 Prime

Posted by 07-23-2017 08:59 PM in A Series & Other Mobile

I'm a new and proud owner of a Samsung Galaxy j7 Prime and I've only had this phone for about a month-and-a-half now and as today of July... View Post

10-12-2020 08:11 AM

the back button on my samsung smart watch active 2 no longer works View Post

Samsung M20 fast charging not working

Posted by 03-24-2019 08:14 PM in A Series & Other Mobile

Hii I am facing this problem since Wednesday.My fast charger is not working on my Samsung m20 which I bought 2 weeks ago on Amazon.... After... View Post

10-12-2020 07:12 AM

I bought Samsung M20 an year ago and Fast charging was not working on my phone since last 6 months.I... View Post

How do you clear cache on a Galaxy A10e?

Posted by 10-12-2020 12:42 AM in A Series & Other Mobile

How do you clear cache on a Galaxy A10e View Post

10-12-2020 12:46 AM

Hello, Turn off the device. Press and hold the Volume Up key and the Power key. When the Android log... View Post

Samsung J4 plus screen not responding(NOT TOUCHING) after updates.

Posted by 04-05-2020 03:59 PM in A Series & Other Mobile

Samsung J4 plus screen not responding(NOT TOUCHING) after updates. I just updated my Galaxy J4 Plus And after the updates the phone is not... View Post

10-11-2020 07:44 AM

Hi, I have the same issue and the technician found that the problem is not the screen, but the softw... View Post