Original topic:

Galaxy A13 screen/function issues

(Topic created: Sunday)
146 Views
ash0488
Constellation
Options
A Series & Other Mobile

I don't know if my phone is hacked or what but I can be playing a game like blood strike or COD and it will run on its own when I'm trying to aim or shoot the gun will be moving all around without me even touching it. I have checked for malicious apps I have ran all kinds of scans and nothing comes up. I know it's not ghost touches because it's a brand new screen I just got. That's another thing when I try to type it will hit other letters or the top left side of my screen won't respond sometimes unless I touch above or beside the thing I'm actually trying to select. Please help. I can afford an expensive anti-virus or to take it to a phone repair place. I am a poor single mom trying to make it. 

0 Likes
3 Replies
mickybradfordj
Asteroid
Options
That is pretty odd. My samsung phone has been doing weird stuff too.
SicOfYourChanges
Asteroid
Options
Same here! Switching programs, cutting out
0 Likes
realaud
Honored Contributor
Options

You mentioned you just got a new screen.  Perhaps the screen is mis-calibrated.  You can test this in the phone diagnostics.  There is also a small app from the Play store you can download to calibrate the screen, called Touchscreen Calibration, which will help you calibrate the screen.  It's also possible the replacement screen is defective. Wherever you took it for a screen replacement must have some kind of warranty on the work, so maybe bring it back.