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‎08-16-2024 08:17 AM (Last edited ‎08-19-2024 08:49 AM by SamsungJoJo ) in
A Series & Other MobileHi, I have a Galaxy A52s 5G and the screen is totally dead, no touch works and it is off.
How can I turn the phone off? I tried pressing the power button and holding down the volume down key simultaneously, but apparently the phone restarts, not turns off.
Thanks, Regards
Solved! Go to Solution.
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‎08-17-2024 10:00 AM in
A Series & Other Mobile- Mark as New
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‎08-17-2024 10:13 PM in
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‎08-19-2024 05:02 AM in
A Series & Other MobileThank you all for the help, apparently with the combination of the volume up and power key, the cell phone turned off.
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