I was using Samsung J6 1 a year ago. Now its charging is prolonged, and battery backup is also wrong. I am using it for only 2 hours, then charge again. Do I change my phone battery? Its warranty expired.
Hello, thank you for your feedback. I understand your concerns and I will be more than happy to help you get the best out of your phone's battery. Open Settings, swipe to and tapBattery and device care, and then tap Battery. Your battery usage will appear at the top of the screen. From here, you can pinpoint what's draining your battery. Here is some additional information to assist you with this situation https://www.samsung.com/us/support/answer/ANS00078987/.
Hello, thank you for your feedback. I understand your concerns and I will be more than happy to help you get the best out of your phone's battery. Open Settings, swipe to and tapBattery and device care, and then tap Battery. Your battery usage will appear at the top of the screen. From here, you can pinpoint what's draining your battery. Here is some additional information to assist you with this situation https://www.samsung.com/us/support/answer/ANS00078987/.
