I have an A12. How do I keep the screen on when on the phone is in use?

[dbh2560]

I have an A12. How do I keep the screen on when on the phone is in use?

[barbie1985]

Under settings there is a display setting. I have mine set for 30 minutes. Hope this helps

[barbie1985]

Have a blessed day!

[Samsung_Moderator · Accepted solution]

Hello, dbh2560, thank you for reaching out to us, and welcome to the Community. Can you elaborate on when your screen is turning off, and what you are doing when the screen goes off? As @barbie1985 said, make sure your display settings have a longer timeout time. This guide can walk you through the steps: https://www.samsung.com/us/support/troubleshooting/TSG01001473/#:~:text=Change%20your%20phone's%20or....