Put phones down on night stand, woke up for work, and phone factory reset itself and previous phone, so now no access to my main email accounts recovery info to recover them,been a Samsung customer for year, please understand how important this is,and how urgent it needs to be resolved, before my accounts are deleted,and that without phone factory resetting itself wouldn't need this matter resolved expeditiously please, not a third-party issue, is a Samsung issue please help
