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Original topic:

My samsung a12 gets hot while charging

(Topic created: 07-07-2022 02:06 AM)
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1Protoman
Constellation
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A Series & Other Mobile
my samsung a12 keeps on getting hot and is having a funny smell while charging my last phone battery blew up in june and i got a replacement is there something wrong i dont wanna explode another battery

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Thank you for reaching out. I can certainly understand your concern with your A12 overheating while charging and would definitely recommend a service repair. Can you please provide me with the following information in a private message: https://bit.ly/3fbRevo

 

 

Full Name:
Physical address (including city, state, and zip code):
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)

Model number:

IMEI:

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3 Replies
Anonymous
Not applicable
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A Series & Other Mobile
Oh no it's gonna be the note 7 all over again
I'm not sure why your phone is doing that but if it's making a weird smell then I think it should be looked at just to be safe
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A Series & Other Mobile
Maybe it's your charger
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Thank you for reaching out. I can certainly understand your concern with your A12 overheating while charging and would definitely recommend a service repair. Can you please provide me with the following information in a private message: https://bit.ly/3fbRevo

 

 

Full Name:
Physical address (including city, state, and zip code):
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)

Model number:

IMEI:

Any previous ticket numbers: