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Original topic:

Photo scan button does not appear - Galaxy A53

(Topic created: 11-19-2023 07:20 AM)
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Ian2
Asteroid
Options
A Series & Other Mobile

Hello

Opened camera

Settings

Scene Optimiser on

Tapped on Scene Optimiser - Scan documents and text on

Go to camera

No button appears in bottom rh corner - just a yellow crescent moon for nights

Have re-started - no change

Any ideas welcomed

Thanks

1 Solution


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Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
A Series & Other Mobile
It seems like phone's camera doesn't have enough lighting to detect the document.

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4 Replies
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
A Series & Other Mobile
It seems like phone's camera doesn't have enough lighting to detect the document.
Ian2
Asteroid
Options
A Series & Other Mobile

Wow

You are so right - I was in a semi lit room - put the lights fully on - the button appeared.

It may be simple when you know how but when you don't............

Many thanks for sorting this out for me - much appreciated.

Regards

Ian

Ian2
Asteroid
Options
A Series & Other Mobile

Apologies - I think I had marked as solved in mistake against my reply to you - is this OK? - now no solve option from 3 dots on your solution - I have liked your reply.

Please let me know if there is anything else I can do - thanks again

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Ian2
Asteroid
Options
A Series & Other Mobile

Have done this and you are now the solution - thanks again