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Saturday
(Last edited
Monday
by
SamsungJoJo
) in
I'm looking for help with my phone because I cannot get it to download anything from Google Play Store every time I hit install it says something's wrong I called T-Mobile they run diagnostic on it and said it was on Samsung side can you please help? Thank you.
Solved! Go to Solution.
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Saturday in
A Series & Other MobileIs there a specific error message, or just says "oops, something went wrong"? Are you signed into your Google account? Does this happen on wi-fi or mobile data? If it happens on mobile, it may be because your Play store settings are to only download over wi-fi. You can change that setting by opening the Play store, clicking on your initial/avatar, choosing settings and then going to the Network preferences section and taping that. You can then choose to download over any network.
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Saturday in
A Series & Other Mobile![](/skins/images/EF961B3C5BCA7828596462ED652E1858/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/EF961B3C5BCA7828596462ED652E1858/responsive_peak/images/icon_anonymous_message.png)