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05-05-2023 03:29 AM in
A Series & Other MobileSolved! Go to Solution.
1 Solution
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05-08-2023 04:57 PM in
A Series & Other MobileGreat suggestions, Sprocket99! In addition to that, @swiftydriftydoo, you can try this guide that helps with the A53 freezing: https://www.samsung.com/us/support/troubleshooting/TSG01001416/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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05-05-2023 08:17 AM in
A Series & Other Mobile- Mark as New
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05-05-2023 12:15 PM in
A Series & Other MobileBut, I think you should just try a factory reset and keep it to a minimum as well as don't sign in with a Google account to avoid syncing settings. If that doesn't help then there's a good chance something physically happened to the device.
Its of course also possible that its software so double check you have all updates from Play Store and Samsung Store before trying a factory reset.
There's some other possibilities possibly.
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05-08-2023 04:57 PM in
A Series & Other MobileGreat suggestions, Sprocket99! In addition to that, @swiftydriftydoo, you can try this guide that helps with the A53 freezing: https://www.samsung.com/us/support/troubleshooting/TSG01001416/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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