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Scrolling Ring Not Working After Update

(Topic created: 06-25-2025 11:39 AM)
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Members_rxevHUt
Constellation
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A Series & Other Mobile

I have an A35. After the new UI 7 update, my Bluetooth scrolling ring that could previously scroll up and down through TikTok videos no longer works. I disconnected from my bluetooth, forced it to forget the device, and reconnected and I reset the device and my phone and cleared my phone's cache after the update and it won't work. I believe it used accessibility settings that may have changed? The device is connecting and does have some control (e.g. I can turn off the screen by holding down the button) but the scrolling/screen control functionality was broken by the update. Does anyone have a fix for this??

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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

It would be advisable to contact the ring's manufacturer, as they may need to release an update for compatibility with the new OS.



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

It would be advisable to contact the ring's manufacturer, as they may need to release an update for compatibility with the new OS.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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