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Trying to unlock A71 5G locked to T mobile

(Topic created: 02-15-2021 01:09 PM)
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userbB5IYZasmg
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I bought a Samsung A71 5G from Samsung web site - locked to T mobile. I have used it a few months and wanted to unlocked it. I called T mobile and no matter how hard they try, the A71 5G does not show up in T mobile database. T Mobile tried multiple times and told me since I did not buy from T mobile, i have to call Samsung to unlock. I called Samsung, they told me they do not unlock phones. Samsung asked me to call T mobile. It is frustrating that no one knows how to unlock a phone that was bought from Samsung web site, locked to T Mobile. Any one has any idea how I can get the T Mobile Locked A71 5G bought from Samsung web site.?? Much appreciated.

Paul

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SamsungJoJo
Samsung Moderator
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I would recommend continuing to reach out to T-mobile for further assistance on unlocking the device from their network. If you are trying to go with a different carrier, you could also contact them directly if they can provide you any further options.

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SamsungJoJo
Samsung Moderator
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A Series & Other Mobile

I would recommend continuing to reach out to T-mobile for further assistance on unlocking the device from their network. If you are trying to go with a different carrier, you could also contact them directly if they can provide you any further options.

SamsungJoJo
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A Series & Other Mobile

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

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