Original topic:

Unable to change my hotspot band from 2.4Ghz to 5Ghz?

(Topic created: Sunday)
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Ibrahimlanre
Constellation
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A Series & Other Mobile

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ā€ƒI can't change my hotspot band from 2.4Ghz to 5Ghz please what can I do

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userZNnTdcqwZP
Supernova
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A Series & Other Mobile
It could be because your phone (A04e?) doesn't support or cannot be switch to 5GHz due to hardware limitations
kimberleigh
Comet
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Make sure both bands (2.4 and 5g) are checked on your hotspot. If the 5g band isn't checked, then it won't show it as an option.
realaud
Honored Contributor
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A Series & Other Mobile

You should be able to tap on the text where it says "band" and a menu will come up to check either 2.4 or 5gHz.  Be aware, though, that if you check 5gHz, not every device you might want will be able to find or connect to it if they don't support 5gHz, especially older computers.  that may not have a gigabit network card.  Incidentally, I have no issue with speed at the 2.4GHz setting when my computer connects to my hotspot.  If you don't see the option to change the band, your carrier (or phone) may not support 5GHz for the hotspot, especially if you have a carrier locked phone.

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realaud
Honored Contributor
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P.S.  You should edit your screen shot to redact the network name and password. Always check your screenshots for personal information and edit it out before posting.