JUMP TO SOLUTION Solved

Original topic:

Video calling another samsung galaxy user

(Topic created: 02-08-2020 01:50 PM)
2389 Views
TheHyperian_16
Constellation
Options
A Series & Other Mobile

So my mom and I tried video calling each other. But I don't have the video calling option on my phone. Why is that? I have the Samsung Galaxy a50 using it on T-Mobile. Is there a feature I can enable?

1 Solution


Accepted Solutions
Solution
Anonymous
Not applicable
Options
A Series & Other Mobile

Video calling is a carrier feature. If your device is unlocked, you won't have that option

View solution in context

3 Replies
JoshQ
Sun
Options
A Series & Other Mobile

Google duo is the best way to video call eachother. For some reason video calls won't always work through Samsung dialer. So use google duo and quality will be a lot better as well👍 

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

TheHyperian_16
Constellation
Options
A Series & Other Mobile

Yeah I understand thanks 🙂 but why is it that she has the option but I don't.

0 Likes
Reply
Solution
Anonymous
Not applicable
Options
A Series & Other Mobile

Video calling is a carrier feature. If your device is unlocked, you won't have that option