A Series & Other Mobile

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Settings keep crashing since Feb security patch update

Posted by 04-01-2020 02:42 PM in A Series & Other Mobile

My settings keep crashing since the feburary security patch update and I can't open them. I tried restarting my phone using safe mode but to no... View Post

04-04-2020 08:12 AM

@Prof1 I solved my problem.I cleared cache partition but it didn't work.So I factory reseted my phon... View Post

Chromebook Pro - Is there a microphone and where is it and how can i use ?

Posted by 04-01-2020 09:38 AM in A Series & Other Mobile

Hi Support Model is XE510C25. Does this unit have a microphone? Where can i locate it and how can i activate it? Thanks NABD View Post

04-01-2020 11:52 AM

Hi jortiz thanks for the help ! NABD View Post

The pulse monitor doesn't work on my A20?

Posted by 03-28-2020 04:25 PM in A Series & Other Mobile

I got a new A20 and the pulse monitor doesn't work. The fingerprint sensor works fine. What am I doing wrong? View Post

03-28-2020 04:43 PM

hi @Samsung_xQMewgW Sadly the A20 doesn't support monitor because it doesn't have the sensor for doi... View Post

Battery is bloated on Samsung J3 Prime

Posted by 03-26-2020 01:11 PM in A Series & Other Mobile

My battery is bloated. View Post

03-26-2020 01:25 PM

Hello @Sophiajewel Another option you have is to call 1-800-SAMSUNG and see what options they provid... View Post

Samsung Galaxy A6 Features

Posted by 03-26-2020 12:55 PM in A Series & Other Mobile

I have had my samsung Galaxy A6 for a few years and I'm wondering if there are any features I missed. Does anyone know the limits of this phone... View Post

03-26-2020 12:59 PM

Hello, If you are not looking for anything specific I'd recommend using this link to to read up on t... View Post

When I screenshot there is a black menu that shows up

Posted by 03-21-2020 08:58 AM in A Series & Other Mobile

When I screenshot theres this black menu that shows up, but whenever I take a screenshot as if now, the menu doesnt show up anymore and instead it... View Post

03-25-2020 11:14 AM

Check in Settings -> Advanced features -> "Screenshots and screen recorder" that you have the "Scree... View Post

Galaxy A50 motherboard randomly getting warm

Posted by 03-24-2020 10:22 AM in A Series & Other Mobile

I've noticed that at times that the area where the motherboard is getting warm randomly. It's not getting that warm and it's not in the... View Post

03-24-2020 12:14 PM

Hello @hiatorlo, This seems pretty normal and nothing to cause alarm. Streaming content and apps lik... View Post

Galaxy A5 dead or black screen

Posted by 03-23-2020 10:32 PM in A Series & Other Mobile

Can any body help? I left my phone in the car and went out doing something else. I came back after half an hour and found it dead ( black... View Post

03-24-2020 11:34 AM

Anytime! Hope they are able to get your device up and running again. View Post

Galaxy A50 Possible to add more alert tones?

Posted by 03-24-2020 06:32 AM in A Series & Other Mobile

I recently purchased a Galaxy A50 and the phone is very nice! It has a couple of things I find annoying, but not many. My question is this: ... View Post

03-24-2020 07:29 AM

OK, I gave it a try, and apparently if you copy/load mp3 sounds to the "Notifications" folder, it DO... View Post

Galaxy J3 Screen Timeout after 30 seconds

Posted by 07-09-2017 11:44 PM in A Series & Other Mobile

No matter what I choose in Display Settings, my screen will timeout after 30 seconds UNLESS I have a video actively playing. If it's still... View Post

03-18-2020 08:00 PM

Clearing the cache did not work. What did work was a factory reset and then not restoring from my pr... View Post

Galaxy a70 Overheating

Posted by 03-15-2020 05:15 AM in A Series & Other Mobile

I bought a galaxy a70 recently and it goes so hot Please give me some suggestions to fix this problem View Post

03-17-2020 11:34 AM

I definitely understand how concerning this is. Clearing the cache partition can be especially helpf... View Post

How do you enable Bixby voice for Galaxy A20?

Posted by 03-11-2020 09:23 PM in A Series & Other Mobile

If anyone knows how to enable Bixby voice for the galaxy A20 please tell me and also I cant open Bixby home i can only view the Bixby page on my... View Post

03-14-2020 11:12 AM

The Bixby 'page' you are referring to is Bixby home. View Post

What is Bixby on the Samsung A50?

Posted by 03-10-2020 05:46 PM in A Series & Other Mobile

What is Bixby. What does it do? Can I uninstall it? Any reason not to? View Post

03-11-2020 04:37 AM

Bixby is Samsung's personal assistant, much like Siri. No, you can't uninstall it, but you can use a... View Post

Microphone jack for Samsung Galaxy J3 V

Posted by 03-04-2020 09:58 PM in A Series & Other Mobile

To Whom It May Concern: My name is Andrew Wissler. I have a Samsung Galaxy J3 V. What type of microphone jack do I have? Any help on... View Post

03-06-2020 08:54 AM

To Whom It May Concern: Thank you very much. Your information was greatly appreciated. Sincerely, An... View Post

Galaxy A70 Proximity Sensor Problem

Posted by 06-03-2019 07:19 AM in A Series & Other Mobile

Dear Samsung Team, I bought a new Samsung Galaxy A70. It is a good phone but I have some problems with it. During calls the proximity... View Post

02-28-2020 02:50 AM

Brilliant , thank you very much , my phone gas been going on hold for couple of weeks now since I bo... View Post

My outlook didn't to converting formats ost to pst

Posted by 05-06-2018 07:25 AM in A Series & Other Mobile

hi guys, my problem is that I can't convert ost to pst , are there any thoughts about this ? I would be very grateful ! View Post

02-26-2020 12:28 AM

ToolsGround OST to PST Converter programming is extraordinary compared to other dependable apparatus... View Post

A50 Doesn't Read Texts When Connected to U Connect

Posted by 02-19-2020 04:49 AM in A Series & Other Mobile

I had a Galaxy J7 that worked fine on my U connect I upgraded to the a 50 and now it doesn't read texts. I unpaired & repaired device,still... View Post

02-21-2020 03:45 PM

Called uconnect. They're working on the problem. Now we wait View Post

Video calling another samsung galaxy user

Posted by 02-08-2020 01:50 PM in A Series & Other Mobile

So my mom and I tried video calling each other. But I don't have the video calling option on my phone. Why is that? I have the Samsung Galaxy... View Post

Anonymous 02-08-2020 02:00 PM

Video calling is a carrier feature. If your device is unlocked, you won't have that option View Post

whats better?? (s9+VS A50)

Posted by 01-28-2020 06:35 PM in A Series & Other Mobile

I have a 2 year old s9+ what are other peoples thoughts on the new mid-tier phone A50??? the specs are more or less the same. I don't want... View Post

01-28-2020 07:00 PM

Doesn't make any sence of getting a50 to replace the s9plus. S9plus has better screen,it is faster,b... View Post

odyssey + audio noise.

Posted by 01-21-2020 09:24 PM in A Series & Other Mobile

Audio noise still occurs in odyssey +.So I wonder.hdmi line role and USB line role ..Is HDMI only responsible for video?Is USB responsible for... View Post

01-22-2020 06:58 AM

Give this a try, disable and enable the Headphones in the audio settings after launching Windows MR ... View Post

I want to know about an pop up icon which appears on the navigation bar which I am not aware of

Posted by 01-18-2020 04:36 AM in A Series & Other Mobile

I hereby attach a screen shot of an icon which appears on the navigation bar time to time and disappears within a couple of seconds. can you please... View Post

01-18-2020 08:02 AM

Clicking that icon will rotate the screen. To make it go away, click the "Portrait" icon in the quic... View Post

GALAXY A10e Icons in Upper Left

Posted by 01-08-2020 10:06 AM in A Series & Other Mobile

Where can I find out what the tiny icons on the top left of my screen mean? One looks like a cloud with 2 circular arrows inside it. One... View Post

01-11-2020 08:35 AM

Thank you so very much. Now I don't have to search for it. View Post

A9 Phone freezes after unlocking

Posted by 01-11-2020 10:31 AM in A Series & Other Mobile

Every time i unlock my phone in the last week, it freezes and i cant do anything with it ... anyone else? ... View Post

01-11-2020 11:47 AM

That makes sense . Thank you kindly . View Post

Samsung galaxy a70s wifi calling

Posted by 01-09-2020 08:17 PM in A Series & Other Mobile

Why Wi fi calling option does not come for samsung galaxy a70s phone ? I see it in system apps, but the app appears no where on the UI. How to... View Post

01-10-2020 10:13 PM

My carrier does offer wifi calling. Now in the list of devices wifi calling is there, a70s is not in... View Post

AOD DOESN'T TURN OFF

Posted by 01-07-2020 02:59 PM in A Series & Other Mobile

Hello guys, how are you? I would like to share with you one problem with this my phone that I couldn't resolve by myself. I tried to find... View Post

01-08-2020 07:59 AM

Awesome! I'm happy I could help! 🙂 View Post

Samsung galaxy j7 prime Can't Download Fitbit App

Posted by 01-05-2020 11:59 AM in A Series & Other Mobile

So I recently purchased a new fitbit charge 3 and the fitbit app will not download on my Device. I have enough storage and have updated my device... View Post

01-05-2020 02:45 PM

I would recommend reaching out to the developers of Fitbit to verify the compatibility of your devic... View Post