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What happened to my contacts?

(Topic created: 07-17-2024 09:28 AM)
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rpcv2010
Constellation
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I am missing more than half my contacts, where could they be?
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LeoWyatt89
Nebula
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Do you have your contacts synced with your google account? Did you recently change your google account or log into your device with a new one? If so, that may be the reasoning as to why they'd be missing.

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realaud
Honored Contributor
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Go to the contacts app (not the tab in the phone dialer. Once in the contacts app, click on the 3-line menu on the upper left of the contact list. You will get a slide out panel which will show an oval window - in that oval window you will either see "all contacts" or a pointer to a specific contact location such as phone, SIM, Google. If all contacts is not showing, tap the oval and pull up the list of contact locations and select all contacts and see if they return.  Also, check the trash.Screenshot_20240625_132614_Contacts.jpg

 

Screenshot_20240625_172046_Contacts.jpg

 If that fails, you may have to restore your backup and see if they come back.  

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Solution
rpcv2010
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All is well with my contacts today. There was a storm related power outage which caused the internet service provider to fault. Yes I do have my account backed up and synced and thank you for your support. A32 Galaxy user.
realaud
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Well, it's good you have a backup.  You should merge them all old/and new on the phone or on the SIM into Google Contacts - I prefer Google contacts because I can access, add and delete from anywhere.

 

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