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Original topic:

While in group chat, cannot reply to MMS messages, receiving ok

(Topic created: 06-08-2024 08:23 AM)
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gogal66
Constellation
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A Series & Other Mobile

I have an a71 phone. Just switched providers to Freedom Mobile. They say they can't help me. Receiving group texts (Canada and USA friends combined) but cannot reply. In Canada, no problem messaging between Canadian friends.

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html 

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html 

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.

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