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Wi-Fi Speed Issue on Samsung Galaxy M21 2021 Edition (model SM-M215G/DS)

(Topic created: 06-14-2024 04:15 AM)
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Mahfoud Bouabdallah
Constellation
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A Series & Other Mobile

I am writing to seek assistance regarding the Wi-Fi speed on my Samsung Galaxy M21 2021 Edition (model SM-M215G/DS).

Issue: I have a 200 Mbps internet subscription, and when connected to Wi-Fi on my laptop, I consistently achieve speeds around 166 Mbps. However, when using Wi-Fi on my Samsung Galaxy M21, the speed is significantly lower, averaging around 25 Mbps.

Additional Details:

  • My modem EchoLife HG8245H supports only the 2.4 GHz band (802.11 b/g/n).

Could you please help me understand the maximum Wi-Fi speed that my phone supports? Is there any way to optimize the Wi-Fi performance on my device?

Thank you for your assistance. I look forward to your response.

1 Solution


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LongHiker
Legendary Samsung Care Ambassador
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A Series & Other Mobile

@Mahfoud Bouabdallah Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find the group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/ 

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LongHiker
Legendary Samsung Care Ambassador
Options
A Series & Other Mobile

@Mahfoud Bouabdallah Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find the group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/