Wifi and bluetooth disconnect when media is played

[mentallyafk]

I have a galaxy a13 5g and just today my phone has started doing this weird thing where it will turn off my bluetooth and wifi within about 10 or 15 seconds of me playing any sort of media. The connections to both wifi and bluetooth seem stable when I'm not playing media and until the connection just drops there seems to be no other issue when I am playing any media. I've restarted my phone 3 times and poked around with a bunch of setting turning bluetooth off for location scanning and going as far as to reset my network settings yet nothing has worked. I ran the little diagnostic thing samsung members has and when it checked "sensors" it said everything was fine and id assume bluetooth would be included in there. I haven't dropped my phone recently or gotten it wet and the bluetooth still works fine in my car. Any idea as to what is happening and how to fix it?

Edit:idk if those of you who have liked or commented on this post get notifs for the post being edited. Some people have been saying that they had the same issue I've been having and they turned off nearby share and and that seemed to fix it so I'd recommend trying that too. One of the posters said to make sure you long press on the nearby share icon in the notification panel and turn it off in the settings window it pops up but idk if that makes a difference. Also if anyone has taken their phone to a store and like had them look for a hardware issue I'd love to hear what they said. Final thing, if anyone has factory reset their phone I would love to hear if that fixed the issue or not because I'm considering doing it for my phone but I'm not looking forward to the several hours I'm going to be without a phone while I do that

[momaducky]

I love this to

[momaducky]

Why do they close after they get through playing

[JewelP]

Hi!! So I had this problem too until I saw a comment saying "Turn Off Nearby Shares". So I did this, and the problem stopped happening. I think a few days ago, my phone (and probably all of yours too) had recommended turning on Nearby Shares when I turn on bluetooth, and Nearby Shares requires to have wifi and bluetooth on. It will automatically turn it off and back on because it is looking for devices to share with. If this does not fix your problems with the wifi and bluetooth, I am so sorry. But, this is the main cause!

To turn off Nearby Shares, it's a little complicated. You will have to long press til it takes you to an app and you wil have to turn off the first setting at the top. You may have to so this everytime you turn on bluetooth, but make sure Nearby Shares is off. Thank you!

[mikey1107]

It's happening to me and my nearby share was never on

[mikey1107]

I've had the same problem as you on the same day so has anyone found a solution yet?

[mentallyafk]

Other than turning off nearby share or reverting Google play services to its base version by uninstalling updates I don't think anyone has found anything that's worked, and those have only worked for a few people. It seems like a software issue that we'll have to wait ages for them to patch because they don't care much about the cheaper phones

[mikey1107]

Ok thanks I'm getting an upgrade soon anyway but it made me think my earbuds were broken so I bought a new pair

[w2114]

So anyone who has A13 Samsung has the same issue.. I tried with my tablet a lite tab 6 and it works just fine it seems to be a software problem...

[mentallyafk]

Its not everyone, cause I know three other people with the same phone and they aren't having the same issues

[w2114]

Its still a bit odd that it kinda started at the same date