Original topic:

after update my screen is not working

(Topic created: yesterday)
218 Views
Adityakumar
Constellation
Options
A Series & Other Mobile

after update of my mobile f14 screen is not working. it is working for 30 to 40 second after switching on. i connected with customer care. He did some basic troubleshooting still facing issue  .

2 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile

@Adityakumar Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

0 Likes
akashanisetty7
Astronaut
Options
A Series & Other Mobile

 the issue is due to samsung wallet in the one min you got go to samsung wallet app settings first force stop it . after turn off appear on top , dont allow to change system settings . So basically turn off all the persmissions then you are good to go . no need to factory reset