A Series & Other Mobile

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Galaxy J7 Crown stopped accepting calls and messages

Posted by 01-26-2023 07:54 PM in A Series & Other Mobile

I have begun having a problem with my Samsung Galaxy J7 Crown. For some reason it has quit accepting calls and messages like it has been turned off... View Post

01-27-2023 08:26 AM

@Okiebb1953 I would suspect that your carrier has turned off their 3G service and have not configure... View Post

Reset country in the ID information on Google account

Posted by 01-25-2023 03:51 AM in A Series & Other Mobile

Hi I have a a Galaxy AS PHONE, HOW DO I RESET THE COUNTRY IN THE ID INFORMATION OF MY GOOGLE ACCOUNT IN THE INITIAL SET UP. THE COUNTRY IS... View Post

01-27-2023 07:20 AM

Welcome to the community, we are happy to have you here. I can certainly understand your frustration... View Post

How to sent contact profile pictures on A13?

Posted by 01-26-2023 09:07 PM in A Series & Other Mobile

For some reason I can't change the profile pictures for my contacts on my A13, but I can on my sister's and we have the same phone. I... View Post

01-26-2023 10:24 PM

You as well, have a great evening View Post

How to turn chat features off?

Posted by 01-23-2023 04:47 PM in A Series & Other Mobile

I cant turn the stupid chat feature off. I didnt even turn it on! Ill turn it off on the person ìm texting and ill turn it off at the 3 bubbles.... View Post

01-26-2023 11:01 AM

Thank you for reaching out. I can certainly understand your frustration with not being able to turn ... View Post

Anybody know how to call WHATSAPP? Is there anyway to call these people on phone

Posted by 01-25-2023 03:43 AM in A Series & Other Mobile

I have major issues and I can't call whatsapp. Does anyone know if they have a phone number? View Post

01-26-2023 09:41 AM

In WhatsApp, under "Settings", "Help", there is a "contact us" option. View Post

Alternative to Samsung Gallery on A53

Posted by 01-25-2023 02:55 PM in A Series & Other Mobile

Is there a way to use a 3rd party app for photos on a Samsung A53 5g phone? I don't want to use the Gallery that comes preloaded on my phone. I... View Post

01-25-2023 07:42 PM

@LongHiker Thanks for your help. Was able to go into apps>special access>manage settings and turn on... View Post

Bluetooth Microphones Not Working on A02s

Posted by 01-22-2023 11:37 AM in A Series & Other Mobile

So, i have noticed over the past year that any Bluetooth device I have paired to my phone that has a microphone does not seem to work properly.... View Post

01-25-2023 03:01 PM

Thank you for reaching out and welcome to the community. As you have tried all the recommended troub... View Post

I need help with whatsapp. Can't register my phone. Lost old number

Posted by 01-25-2023 03:40 AM in A Series & Other Mobile

Can't register my phone on whatsapp. Error message says whatsapp is not available. I tried everything I could. View Post

01-25-2023 10:50 AM

Hello! I can certainly understand your concern on your WhatsApp not registering with your phone numb... View Post

Hotspot on 5ghz band not working - Samsung A22 4G

Posted by 01-20-2023 12:07 PM in A Series & Other Mobile

Hello, I am using a Samsung A22 4G and I have always had my hotspot on it working fine whether I am using 2.4ghz or 5ghz. But after the OneUI 5... View Post

01-24-2023 05:50 PM

Hello, @Dan_B, and welcome to the Community! I am sorry to hear your hotspot is not working with the... View Post

How can I use my mobile hotspot?

Posted by 01-19-2023 06:16 AM in A Series & Other Mobile

Hi, how I can use a mobile Hotspot Opens in new window PDF Download ... View Post

01-23-2023 08:21 AM

Hi, Allora, and welcome to the Community! To access mobile hotspot, you need to first make sure you ... View Post

Purchased coins while playing GoldDigger FVRV on Samsung Free

Posted by 01-22-2023 07:44 PM in A Series & Other Mobile

I have the Galaxy A13 5G & looking for help. I made a purchase of more coins while playing the GoldDigger FVRV game thru the Samsung Free app... View Post

01-23-2023 06:50 AM

@NiborRaliz Find the game in the Galaxy Store. Click on the Overview section and it provides the sel... View Post

Charging pop up and sound when not plugged in, picking up the phone in the morning after waking up

Posted by 01-14-2023 08:19 AM in A Series & Other Mobile

For the past few days, first thing in the morning after waking up, when I pick up my Samsung A53, the charging animation pops up for a few... View Post

01-18-2023 11:44 AM

That is indeed very odd behavior, and I can certainly understand your confusion regarding it. If you... View Post

Burst photos with timer simultaneously in A22 5G cell phone

Posted by 01-15-2023 12:31 PM in A Series & Other Mobile

Hello all. Can you please tell me how can I burst photos using timer in A22 5G cell phone? I know how to set the timer, also, know how to burst... View Post

01-18-2023 10:18 AM

Hello mauriciodeandraderam, and welcome to the Community. Unfortunately, those two features cannot b... View Post

Voicemail pin reset?

Posted by Anonymous 01-17-2023 03:18 PM in A Series & Other Mobile

Hi, need help with my pin to my voicemail or changing it View Post

01-17-2023 03:59 PM

Yes your carrier will be able to help you View Post

System is taking up 51 gigs of storage

Posted by 01-15-2023 08:44 PM in A Series & Other Mobile

I have a very serious issue that is very concerning, I don't know why, but system is taking up 51 gigabytes of storage, and I am PRETTY SURE it... View Post

01-17-2023 02:30 PM

It asks me to allow files to do a thing it doesn't have permissions to since this is a new phone. I ... View Post

Getting rid of a contact?

Posted by 01-17-2023 02:04 PM in A Series & Other Mobile

Need to get rid of a number because it was changed Opens in new window PDF... View Post

01-17-2023 02:10 PM

@Sheryl1 If you need to delete a contact, Open the Contact app Open the contact that you want to del... View Post

Bluetooth connection issues

Posted by 01-17-2023 03:57 AM in A Series & Other Mobile

Looks like my Bluetooth decided it is a grown up and decides when to and to not work. In my 35 minute drive my bluetooth has disconnected and... View Post

01-17-2023 06:09 AM

Hello, We understand how frustrating it is for the Bluetooth to continuously connect and disconnect.... View Post

Blocked from installing iHeart Radio?

Posted by 01-16-2023 11:50 AM in A Series & Other Mobile

Cover image Samsung has the best phones... to bad I can't use iheart radio anymore... ... View Post

01-16-2023 02:20 PM

Hopefully it helps. View Post

NFC solutions

Posted by 01-12-2023 11:13 AM in A Series & Other Mobile

Can you get NFC on a phone that doesn't have it already or is there a loop hole out there so can use tap to pay View Post

01-14-2023 08:31 PM

Where is the nfc on a SAMSUNG A03 View Post

My A53 5g won't recognize my face or add fingerprint

Posted by 01-09-2023 02:16 PM in A Series & Other Mobile

I have had my A 53 5g phone for about a month and I absolutely can't get it to work on biometrics. It doesn't recognize my face and it will... View Post

01-09-2023 05:13 PM

Seems like you right about the update. Hope they get it fixed fast. View Post

How can I create more albums?

Posted by 01-08-2023 12:09 PM in A Series & Other Mobile

I can't figure out how to create more albums. HELP! Opens in new window PDF... View Post

01-09-2023 05:11 PM

How do I get into one of my Google pictures accounts and download the pictures to my new Google acco... View Post

Mirror my A32 5G to my TV with a USB-C to HDMI cable

Posted by 01-06-2023 04:25 PM in A Series & Other Mobile

I have an A32 5G that I would like to mirror to my TV. I do not have home WIFI, so I must use a cable. I've found that the common USB-C to HDMI... View Post

01-08-2023 11:53 AM

Budget Samsung devices generally don't support any kind of video out via USB. It's a hardware limita... View Post

How Many Android Upgrades Are Current Galaxy M-Series Phones Entitled To?

Posted by 01-06-2023 05:57 AM in A Series & Other Mobile

Got a Galaxy M53 5G (Model SM-M536BZBSZTO) and just waiting for it to show up in the mail... How many Android OS upgrades (full version... View Post

01-06-2023 08:16 AM

@Hylian_Streaker Since this area is focused on Samsung products and services for the US you may not ... View Post

GalaxyA53 freezing and showing pixeled colors

Posted by 01-04-2023 05:36 PM in A Series & Other Mobile

I have a Galaxy A53 Samsung phone. And recently it's been, Freezing, showing a strange random pixeled black, white, purple, Ect. I can't... View Post

01-05-2023 01:04 PM

Okay, thanks I appreciate View Post

Add a fingerprint icon on the home screen instead of the side on Galaxy A13 5G

Posted by 01-04-2023 02:21 PM in A Series & Other Mobile

Please samsung add a fingerprint icon on the home screen instead of on the side of the power button ... View Post

01-04-2023 05:43 PM

Why would a company, including Apple, put all of their flagship Innovations on their budget-friendly... View Post

Clear cache button when closing apps feature request

Posted by 12-30-2022 08:25 PM in A Series & Other Mobile

I used to own a Redmi note 9 before this phone; Galaxy A13 5G And that Redmi phone had a "clear cache" button after... View Post

01-04-2023 07:53 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

5G Connectivity Issues in Samsung A52s 5G

Posted by 01-03-2023 08:12 PM in A Series & Other Mobile

Recently my carrier got upgraded to 5G(Jio) and I am able to access 5G in my handset. I do face the below problems a) For the same mobile... View Post

01-03-2023 08:53 PM

Sorry to say but you would need to contact your carrier for signal issues Opens in new window PDF Do... View Post

Galaxy a13 change tones on messenger?

Posted by 01-03-2023 06:28 AM in A Series & Other Mobile

Cannot find the setting to change the tone for messenger. Please help. Opens in new window ... View Post

01-03-2023 10:50 AM

Open messenger > tap your profile picture > find notifications and sounds > press ringtone View Post

Samsung A12 Storage shows "System" 10.30GB ,"Other" at 20.85GB?

Posted by 10-12-2022 09:23 PM in A Series & Other Mobile

New User here. I bought a Galaxy A12 (Mod. #SM-S127DL) and recently ran into an issue with my phone storage. Just recently I started receiving... View Post