Flex 2 Alpha Touchscreen issues.

[TV1065]

About a month or two ago, my Flex 2 Alpha staring having Ghost touches.  It has become so annoying that I have disabled it in Device Manager.  I came to this site in hopes that there was a solution to the problem.  Unfortunately, there are none. When is Samsung going to recognize that this is a legitmate issue that needs to be resolved for all of us?  I basically have a broken laptop right now and would REALLY like the issue to be resolved.  Maybe a firmware update or something?  We ALL know this is an issue and we ALL would like a resolution to this issue.

Support here only replies with the standard disable, re-enable and remove and add possible fixes. These do not work at all.  It's about time Samsung realizes this is a legitimate issue that NEEDS to be addressed.

Sincerely,

A long time Samsung user. 

[LongHiker · Accepted solution]

@TV1065 For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

Lastly you can submit a bug report via the Samsung Members app -> Support -> Send feedback.