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4 weeks ago in
ComputersSolved! Go to Solution.
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3 weeks ago (Last edited 3 weeks ago by SamsungCaleb ) in
ComputersHello! Thank you for reaching out! I see how this can be a cause for concern. Since this is happening you can check the bottom to see if any screws are missing but other than that service is the only option we can provide. Depending on your warranty you will have a few options.
- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334.
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4 weeks ago in
Computers- Mark as New
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3 weeks ago (Last edited 3 weeks ago by SamsungCaleb ) in
ComputersHello! Thank you for reaching out! I see how this can be a cause for concern. Since this is happening you can check the bottom to see if any screws are missing but other than that service is the only option we can provide. Depending on your warranty you will have a few options.
- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334.