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Galaxy Book Pro 360 BIOS Update: Won't Restart

(Topic created: 11-24-2021 05:54 AM)
userc407kV2v7S
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I've had Samsung Update twice push out a BIOS update. The first time (a few weeks ago) that I installed the update, the device wouldn't restart. I sent it for service after talking to support, and when they got it seven days later, they plugged it in and it restarted. We believe this was because the battery fully drained and resolved the problem.

I'm having the same problem after another BIOS update was installed yesterday. I've tried all suggestions (hold power button for over 30 seconds, hold power button while unplugged, plug back in, and hold for 30 seconds, etc.) and nothing works. There has to be a way to force the battery to drain faster than waiting a week, isn't there? Beyond that - why are these BIOS updates not working? 

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userc407kV2v7S
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A tip from another post: use the (unplugged) laptop to charge your phone or tablet to drain the battery faster. I drained the battery fully overnight, and was able to restart as normal after the updated failure. Samsung still needs to fix the BIOS update problem and provide a tip for draining the battery faster in these circumstances. 

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userc407kV2v7S
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A tip from another post: use the (unplugged) laptop to charge your phone or tablet to drain the battery faster. I drained the battery fully overnight, and was able to restart as normal after the updated failure. Samsung still needs to fix the BIOS update problem and provide a tip for draining the battery faster in these circumstances. 

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ArtDesk
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Try plugging a external hard drive in it. That wakes mines up every time.
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