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I have been having issues with the touchpad not functioning correctly when I click a link or an app. It takes multiple presses in different spots... View Post 
Samsung_Moderator
Hello! I understand how your touchpad not working properly can cause some inconvenience. Since this ... View Post |
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Service Ticket Number : <hidden> S/N: <hidden> 930QED-KC1 Galaxy book2 PRO 360 I just bought my galaxy book pro 360 in May,... View Post 
userJfyaBMq9bF
Try this- I realize how inconvenient it is for your computer to not turn on. Unplug the charger befo... View Post |
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I just bought the Galaxy Book Pro 15inch. Samsung website says WIFI 6E supported but I couldn't see the 6GHz wifi SSID of my router on my... View Post 
user4AO1qrD0uk
Bringing back up an old topic. i recently bought a Linksys Hydra router that supports wifi 6e. Samsu... View Post |
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I see alot of people are having their wifi network card dissappear in device manager. I have tried several things and I my wifi card will not come... View Post 
gabe80million
Try using SDI. I don't have any issues with my Pro 360. SDI means Snappy Driver Installer. Use anoth... View Post |
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I have had the 13" Pro 360 NP730 laptop for the last 18 months. Last 2 weeks, I noticed it crashed a few times (randomly freezing every 3-4... View Post
Samsung_Moderator
My apologies, when I read your post I thought that you meant it was able to boot for a few hours and... View Post |
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Someone please I recently just got a Samsung Galaxy Book S, but I don't use the Verizon, I'm not using the sd card slot for now but when... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I was prompted to do a hardware update when I saw the suggestion in the system tray. The update downloaded then the system processed the update... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I recently bought the S Pen Pro having been told it was compatible with the Galaxy Book Flex but the pen doesn’t show up via Bluetooth and I even... View Post 
SamsungAllie
Hello! I understand how this can be frustrating with your s pen not connecting. Just want to confirm... View Post |
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Hello, when I plug in charging cable to charge the laptop, after few seconds whole screen turns into a noise (not possible to capture on... View Post
Samsung_Moderator
Hello! I understand how this can be cause for concern with your laptop acting up like this. For this... View Post |
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I've had Samsung Update twice push out a BIOS update. The first time (a few weeks ago) that I installed the update, the device wouldn't... View Post 
userc407kV2v7S
Original poster here, 7 months later. Microsoft pushed update KB5015814, and the restart failed agai... View Post |
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So I purchased a Galaxybook Odyssey 32Gb gaming laptop with 1TB of space and after just a few hours it won't start up. I took it to a repair... View Post |
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On my Galaxy Book Pro 360 running Windows 11, the "Samsung Update" app keeps displaying "Restart required": The message... View Post 
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I am having the same issue many others in the forum have reported. Chromebook plus touchscreen has stopped working. It will respond to the... View Post 
userCoCf6DwBTK
To answer today's question, no, there is no software solution. If you're experiencing erratic behavi... View Post |
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Just had my laptop inspected after it overheated and burnt me , this also caused a small hairline crack on the screen , Samsung tell me there is no... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your laptop overheating. Since this is occurrin... View Post |
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Due to low storage and some other issues, I recently had someone perform a factory reset on my Samsung Ultrabook 940X. Now, neither my hotkeys nor... View Post
Samsung_Moderator
Hi there, I definitely encourage you to visit our website here https://www.samsung.com/us/support/do... View Post |
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Hi, If anyone has same problem that I have, and how to fix it. Thanks. Problem is the 10-key pad on the right side of the laptop. I got... View Post 
userCsrCj86vtI
I managed to fix it with this Youtube video https://www.youtube.com/watch?v=u5qkhlExOJQ&ab_channel=M... View Post |
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I pre-ordered the Samsung galaxy to pro and received the unit a couple of weeks ago. The laptop was getting overheated with the fan running... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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When I first got this Chromebook it was fine connecting to the bluetooth speaker. The older it gets the worse it seems to be getting. I just... View Post
Samsung_Moderator
I can definitely understand your concern here. Connecting your device via Bluetooth shouldn't presen... View Post |
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Hello my Samsung galaxy book pro360 gets too hot and I am not able to work keeping it on my lap. What's the resolution for it View Post
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your laptop running hot. Since this is ... View Post |
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Hello, I have a problem with my laptop I purchased 4 months ago not charging when switched off or fast enough when plugged in at the wall. I... View Post
Samsung_Moderator
Hello! I understand how your laptop not charging can be frustrating. I see that you have tried some ... View Post |
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Hoping somebody can help because this is driving me crazy. Whenever I plug or unplug the laptop from a power source the screen turns off briefly,... View Post |
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My Galaxy Pro 360 did an update and now it won't turn on. If it is turning on then I can't tell because the screen is black. There is a... View Post |
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I have a quirk with my Samsung Book2 Pro that is causing battery drain, and drives me nuts with the sound. It only goes silent if I turn the... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. No one wants to have their device battery d... View Post |
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I have had the Samsung Galaxy Book Pro 360 '15 for about 3-4 months now. At first, it worked fine and I had no problems. Two months or so in, I... View Post 
userxlDXvauEGO
I have been having the exact same problem, and this was the exact solution. Thank you so much, I rea... View Post |
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My PC has a blue flashing light on the side of it and it's not powering on. View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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HI, I have been trying to find ways to update this great laptop but it appears it is not compatible even though the processor seems to meet the... View Post 
usernVcEOPucTA
Pchealth says processor does not meet requirement, which is odd because requirement is 1ghz, noteboo... View Post |
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Directv Stream app freezes while trying to view the app on the Samsung Galaxy 4k Chromebook. Have gone through the usual steps of troubleshooting.... View Post
userQdUAiGHp1L
In addition to OP, within DTVS app cannot navigate using arrow keys or tab key. Thinking this versio... View Post |
