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I pre-ordered the Samsung galaxy to pro and received the unit a couple of weeks ago. The laptop was getting overheated with the fan running... View Post 
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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When I first got this Chromebook it was fine connecting to the bluetooth speaker. The older it gets the worse it seems to be getting. I just... View Post
Samsung_Moderator
I can definitely understand your concern here. Connecting your device via Bluetooth shouldn't presen... View Post |
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Hello my Samsung galaxy book pro360 gets too hot and I am not able to work keeping it on my lap. What's the resolution for it View Post
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your laptop running hot. Since this is ... View Post |
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Hello, I have a problem with my laptop I purchased 4 months ago not charging when switched off or fast enough when plugged in at the wall. I... View Post
Samsung_Moderator
Hello! I understand how your laptop not charging can be frustrating. I see that you have tried some ... View Post |
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Hoping somebody can help because this is driving me crazy. Whenever I plug or unplug the laptop from a power source the screen turns off briefly,... View Post |
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My Galaxy Pro 360 did an update and now it won't turn on. If it is turning on then I can't tell because the screen is black. There is a... View Post |
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I have a quirk with my Samsung Book2 Pro that is causing battery drain, and drives me nuts with the sound. It only goes silent if I turn the... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. No one wants to have their device battery d... View Post |
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I have had the Samsung Galaxy Book Pro 360 '15 for about 3-4 months now. At first, it worked fine and I had no problems. Two months or so in, I... View Post 
userxlDXvauEGO
I have been having the exact same problem, and this was the exact solution. Thank you so much, I rea... View Post |
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My PC has a blue flashing light on the side of it and it's not powering on. View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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HI, I have been trying to find ways to update this great laptop but it appears it is not compatible even though the processor seems to meet the... View Post 
usernVcEOPucTA
Pchealth says processor does not meet requirement, which is odd because requirement is 1ghz, noteboo... View Post |
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Directv Stream app freezes while trying to view the app on the Samsung Galaxy 4k Chromebook. Have gone through the usual steps of troubleshooting.... View Post 
userQdUAiGHp1L
In addition to OP, within DTVS app cannot navigate using arrow keys or tab key. Thinking this versio... View Post |
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I just got a Galaxy Book2 Pro 360 and tried connecting both Galaxy Buds Pro and Galaxy Buds Live and audio for both have around a 0.3 second lag.... View Post 
user1i80TvEYwl
The work-around (that doesn't work) from userCd5sNY9PiI is not a solution and this "solution" doesn'... View Post |
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Book was NIST 88-800 Wiped using PC Doctor. Installed Windows 11 and Samsung Driver Patch found on Samsung.com. Issue: The unit will not power... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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This is the second galaxy chromebook I've had. I returned the first after 2 weeks because of the same problem. When it heats up, the track... View Post 
userZojKvsguSi
This seems to be an ongoing issues and the documentation is only a temporary fix to the issues with ... View Post |
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Where can I find the candle emoji :candle:️on my Samsung Galaxy S22¿ View Post 
userbIyRKT8YHe
Thank you. I found it :candle:️. I could not find it using search in emojis. View Post |
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My skullcandy wireless headphones won't connect to my PC anymore. They won't show up on the list either no matter how many times I turn... View Post
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your headphones not connecting. Since t... View Post |
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Hi, I just picked upa new Galaxy Book Pro 2 15” When I start steam games it starts then closes. Is this relatef to alder lake? How can I... View Post
Samsung_Moderator
Hello! I'm pretty sure this is a spec issue depending on the game you want to play and the specific ... View Post |
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I purchased the Galaxy Book Pro 360 from BestBuy last November. It was working great until a couple of months ago when it couldn't... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your PC not turning on after sleep mode. Some s... View Post |
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how to run unsupported programs on chromebook device View Post |
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My chromebook is not connecting to the internet restarted multiple times and it's not working and when it gets hot nothing works it just... View Post
Samsung_Moderator
Hello! I understand how these two issues can be a cause for concern. I just want to confirm that you... View Post |
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I'm trying to send a photo yo My galaxybook pro 2 360 from my s22 ultra via quick share and it keeps failing. How do I get this to work, am I... View Post
Samsung_Moderator
Have you tried it on both networks? If this doesn't help I would recommend calling us directly for f... View Post |
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I now have two of the same device doing this which worries me. I have over 150 of these in use at a school. When you plug in the Chromebook 4 it... View Post
Samsung_Moderator
If the troubleshooting article did not help I recommend letting a service technician have a look. As... View Post |
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I am experiencing an extreme amount of lag when watching video on my Book 2 Pro 360 with the Buds Pro. When I use other bluetooth headphones, there... View Post
Samsung_Moderator
I can definitely understand your concern here. Does this occur when listening to music? Does this oc... View Post |
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6 month old Galaxy Book Pro 360 suddenly doesn't recognize power source. The battery is now empty. The plug etc. work when I use it to charge... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your laptop not having power. I see that you ha... View Post |
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Dear All, Past one week my laptop displays Black screen. It happened suddenly while working. Since then I have tried a few recommendations... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with not being able to use your device correctly. Si... View Post |
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So I have a Samsung galaxy book ( model: NP950XDB-KB2US) and my charger stopped working and started to blink blue rapidly. So I got a brand new... View Post
userVA3SXg4Alg
My np730qcj wouldn't boot up, blinking blue light. Took off back panel with power cord unattached, r... View Post |
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Hi, I have no clue what's going on. I'll be using my laptop casually and then the wifi no matter which wifi I'm using just goes dark.... View Post
Samsung_Moderator
Hello! I understand how your Wi-Fi not working can be frustrating. I just want to confirm that you h... View Post |
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Hello, I turn on the laptop after a Samsung app update or install and a couple of apps updates. It showed the Samsung logo message as usual and... View Post
Samsung_Moderator
Thanks for reaching out to us for this. Give this link a shot for me: https://www.samsung.com/us/sup... View Post |
