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I had a problem with my sound driver and so went to device manager and uninstalled Realtek (R) Audio. I had to restart my laptop to uninstall the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can cause issues with it not working. But after lo... View Post |
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I have been having this issue for a while now. The school I work at uses Samsung Chromebook 4, and recently, we have been getting to a point where... View Post
Samsung_Moderator
Hi there, I can definitely understand the concern with your Chromebook not charging or turning on. I... View Post |
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I am having a hard time finding a case for this product. There's only a limited amount of options on the market and they're all just... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I defiantly get wanting to have a case on your laptop unfortunate... View Post |
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Opens in new window PDF Download Word Download Excel... View Post |
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I have an ATIV Book 9 which is in need of help. It was converted from Win 8.1 to Win 10. After a short period of use the display went crazy with... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your laptop not functioning correctly. For this... View Post |
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Hello, my laptop model is Samsung Galaxy Book 360 pro. My laptops windows hello face recognition is not working its showing " we couldn't... View Post
Samsung_Moderator
Hello! I understand how wanting to use face recognition can be helpful logging into your laptop. I w... View Post |
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Is it just me or there's still an issue with the upgrade? View Post 
William_S22U
The Safeguard Hold is for the Hi login. There is currently no recovery method if someone forgot thei... View Post |
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My screen turns black at random times. The system is fully operational in the background when this happens. For example, if I have a video playing,... View Post
Samsung_Moderator
Hello, Thank you for reaching out. I understand your concern when the computer keeps randomly going ... View Post |
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My the fan on my galaxy book pro doesn't turn fully on or off anymore. Instead it starts up for one second, stops, stops for one second, and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your laptop fan tur... View Post |
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So I own 3 Samsung SSDs and I am looking forward to buying the new Samsung 990 Pro. The problem I have is that I do not have access to a Windows... View Post 
userwQFrHlHNmd
Thanks but I know the alternatives (dd is terrible for SSDs and doesn't even work). I'd like someone... View Post |
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Pq mi teléfono no me deja compartir Internet a una lapto espero q me puedan dar alguna respuesta gracias View Post 
johnnyboiii
Verifique estas configuraciones para su teléfono y vea si está configurado y encendido. View Post |
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Pressing the bottom shell of my Galaxy Book Pro 360 15" activates the touchpad click. This is a serious problem when it's sitting on my... View Post
Samsung_Moderator
Hello! Thank you for reaching out. I can understand how this can be frustrating with your laptop pre... View Post |
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Hello, This is NEW Galaxy Book 2 Pro 360 15.6", just got last week. Haven't used much, hardly any new application installed. But one... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your laptop getting hot. Just making sure is th... View Post |
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Hello, After I have updated my pro 360 to win 11 the Bluetooth have stopped working. Troubleshooting says no Bluetooth devices available. I have... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your Bluetooth not working. This seems to be an... View Post |
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I am delighted with my new Galaxy Book2 Pro 360 I7 - 1TB, however, I am frustrated to see that the average duration on a Zoom call is less than 3... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your laptop not staying charged for long. I wou... View Post |
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There seems to be a lot of frustration and confusion about Installing this device in Windows 10.It does work, but the steps are slightly different... View Post 
Dogmentation
Here is how to install the SFD-321u in Windows 10: Plug in the SFD-321u Floppy Drive. Open the Devic... View Post |
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Does galaxybookpro support pcie4.0? View Post |
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I m in need of a charger for a Samsung chrome book in Tulsa / Muskogee / Okmulgee area... View Post
Samsung_Moderator
For all parts inquiries you can reach out to our parts dept. at 1-800-627-4368 or you can visit our ... View Post |
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Hi, I had my Samsung Pen Pro NP930SBE repaired in 2019 (mainboard)since then it works fine, but now the original battery was suddenly complete... View Post
Samsung_Moderator
Hello! I understand how your battery dying can be frustrating, especially with a new laptop. Since t... View Post |
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Hi, I have a new galaxy book 2 pro, and event viewer I keep seeing an error related to Samsung welcome pack. For windows 11. Any idea how to... View Post 
user2iuPuF0l1O
I checked register, and I think I found the solution: uninstall galaxy book welcome app. Opens in ne... View Post |
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Hi Community, my brand-new (bought it one month ago) Samsung Galaxy Book (NP750XDA) looses as much as 8-10% battery over the course of 12 hours... View Post
Samsung_Moderator
Hello! I understand how your battery draining while being powered down can be concerning. I would re... View Post |
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