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Hi, I had my Samsung Pen Pro NP930SBE repaired in 2019 (mainboard)since then it works fine, but now the original battery was suddenly complete... View Post 
Samsung_Moderator
Hello! I understand how your battery dying can be frustrating, especially with a new laptop. Since t... View Post |
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Hi, I have a new galaxy book 2 pro, and event viewer I keep seeing an error related to Samsung welcome pack. For windows 11. Any idea how to... View Post 
user2iuPuF0l1O
I checked register, and I think I found the solution: uninstall galaxy book welcome app. Opens in ne... View Post |
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Hi Community, my brand-new (bought it one month ago) Samsung Galaxy Book (NP750XDA) looses as much as 8-10% battery over the course of 12 hours... View Post
Samsung_Moderator
Hello! I understand how your battery draining while being powered down can be concerning. I would re... View Post |
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Laptop Samsung 940X, ATIV Book 9 Plus, model NP940X3G with updated Windows 10. After upgrading to Windows 10 none of the function keys... View Post 
userk3Wop4gNRE
YES. It took me forever, but I figured it out. The directions I've seen were missing one key step th... View Post |
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I have the Samsung galaxy 4k chromebook fiesta red. The track pad works for about ten minutes after start up then goes haywire. It's... View Post
Samsung_Moderator
Hey, just to piggyback off of Geno71. Give this link a shot: https://www.samsung.com/us/support/trou... View Post |
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Which usb c port can you charge the machine with? There are two on the left; one being a thunderbolt 4 and one on the right. im very... View Post 
user365170tdJ15
There will be a charging icon in the Status bar when it's charging, so should be obvious Your other ... View Post |
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I tried to use my Book S with an external monitor while leaving the laptop closed on a support. Problem is the machine started to get slow, freeze... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. No one wants to have a laptop slowing and f... View Post |
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2021 Galaxybook Pro 360 13". I'm wondering if anyone knows how to permanently enable the Fn key lock so it's always on even on startup.... View Post
Samsung_Moderator
Hello! There is not a Samsung way that I know that can make this possible, but you may be able to se... View Post |
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Samsung Galaxy book pro (15.6 inch) screen cracked within few months of moderate use. It is under warranty. I always keep it folded as I use it... View Post
Samsung_Moderator
My apologies for the delayed response you can click on my profile and hit the send message button! View Post |
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As you can see from my long subject title my wireless adapter has vanished from my new laptop and Samsung has no resolution. I chatted for over an... View Post 
user4AO1qrD0uk
Try starting the computer in safe mode, uninstalling the Wifi Adapter and bluetooth (they are the sa... View Post |
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I have been having issues with the touchpad not functioning correctly when I click a link or an app. It takes multiple presses in different spots... View Post
Samsung_Moderator
Hello! I understand how your touchpad not working properly can cause some inconvenience. Since this ... View Post |
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Service Ticket Number : <hidden> S/N: <hidden> 930QED-KC1 Galaxy book2 PRO 360 I just bought my galaxy book pro 360 in May,... View Post 
userJfyaBMq9bF
Try this- I realize how inconvenient it is for your computer to not turn on. Unplug the charger befo... View Post |
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I just bought the Galaxy Book Pro 15inch. Samsung website says WIFI 6E supported but I couldn't see the 6GHz wifi SSID of my router on my... View Post
user4AO1qrD0uk
Bringing back up an old topic. i recently bought a Linksys Hydra router that supports wifi 6e. Samsu... View Post |
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I see alot of people are having their wifi network card dissappear in device manager. I have tried several things and I my wifi card will not come... View Post 
gabe80million
Try using SDI. I don't have any issues with my Pro 360. SDI means Snappy Driver Installer. Use anoth... View Post |
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I have had the 13" Pro 360 NP730 laptop for the last 18 months. Last 2 weeks, I noticed it crashed a few times (randomly freezing every 3-4... View Post
Samsung_Moderator
My apologies, when I read your post I thought that you meant it was able to boot for a few hours and... View Post |
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Someone please I recently just got a Samsung Galaxy Book S, but I don't use the Verizon, I'm not using the sd card slot for now but when... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I was prompted to do a hardware update when I saw the suggestion in the system tray. The update downloaded then the system processed the update... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I recently bought the S Pen Pro having been told it was compatible with the Galaxy Book Flex but the pen doesn’t show up via Bluetooth and I even... View Post 
SamsungAllie
Hello! I understand how this can be frustrating with your s pen not connecting. Just want to confirm... View Post |
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Hello, when I plug in charging cable to charge the laptop, after few seconds whole screen turns into a noise (not possible to capture on... View Post
Samsung_Moderator
Hello! I understand how this can be cause for concern with your laptop acting up like this. For this... View Post |
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I've had Samsung Update twice push out a BIOS update. The first time (a few weeks ago) that I installed the update, the device wouldn't... View Post 
userc407kV2v7S
Original poster here, 7 months later. Microsoft pushed update KB5015814, and the restart failed agai... View Post |
