Original topic:

Galaxy Book S - Recovery image or install ISO for Windows 10 aarch64 / arm64

(Topic created on: 2/20/21 6:33 PM)
CHUWANT
Constellation
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I find that there's no way to conduct a fresh install of Windows 10 on my Galaxy Book S (came with Windows 10 Home).  Microsoft doesn't offer an ARM64 distribution iso and there's no "Recovery Image" on the initial hard disk as it's partitioned.

 

Can I receive (even pay) for a USB disk from Samsung please? I am on an Insider build and wish to re-install Windows. But if anything goes wrong with the Windows installation, I'll have a bricked device.

Please help...thanks...

 

SM-W767VZAAVZW

3 Replies
SamsungLou
Samsung Moderator
Samsung Moderator
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You can create a backup ISO of your current installation using the Windows Backup utility in Settings>Update & Security.


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bozzb33
Astronaut
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The only solution is to send it to a samsung repair center since it's running ARM. That is what samsung advised me when I went through this same situation
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CHUWANT
Constellation
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Thanks. Will look into it.
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