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Original topic:

Keyboard function keys not working

(Topic created: 12-03-2019 05:12 AM)
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user9NSCWC0VXz
Asteroid
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Computers

Laptop Samsung 940X, ATIV Book 9 Plus, model NP940X3G with updated Windows 10. 

 

After upgrading to Windows 10 none of the function keys (key Fn + F1-F12) are working.
I understand I need a Samsung driver to be able to use these keys but I cannot find any suitable such.
Someone got a link to a keyboard driver for this laptop and Windows 10?

 

 

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userk3Wop4gNRE
Constellation
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Computers

YES. It took me forever, but I figured it out. The directions I've seen were missing one key step that I didn't realize had to happen. Once you download Samsung Settings Expansion Pack, it has to be installed. May seem obvious to some, but it wasn't to me!

From Lonestar77:

1) Make sure you have downloaded "Samsung Settings App".

2) You have to have "Samsung Update Tool" installed on your PC.

3) From Samsung Update Tool, Go to "App" subsection, beneath Drivers on the left.

4) Look For "Samsung Setting Expansion Pack", download it.

***OPEN THE  FILE. I found it in my downloads, under SamsungUpdate. I had downloaded it 3 times before I figured out it didn't install automatically. Open the zip, click on each file until one of them installs. I had to continue from here all the way through Step 6, then BOOM. Back-light is back.***

5) Keyboard Back-light Feature supposed to work automatically.

6) If 5 not the case, please go to Samsung Settings, on the left select Input, and then Turn on Keyboard Backlight.

 

Now I'm typing in the relative dark and can SEE my keyboard. I missed it.

 

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