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11-18-2024 07:56 AM (Last edited 3 weeks ago by SamsungJecca ) in
ComputersI’m having an issue with my T9 Samsung 4TB SSD where it randomly disconnects and reconnects when connected to a high-speed 20gbps USB-C 2x2 port on my desktop. The drive works fine on regular USB ports, but I get an error message when trying to scan it on the USB-C port, and it recommends a repair, which fails due to the disconnecting issue. I’ve tested multiple cables (including the one provided), and it works fine on other USB-C ports. The drive transfers files at 2gbps speed when connected, but the disconnections are inconvenient. Has anyone experienced this or have a solution?
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11-18-2024 09:41 AM in
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11-18-2024 09:42 AM in
Computers