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Warped / dimpled screen on two new Book 3 360s

(Topic created: 05-15-2023 10:57 AM)
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nakadallah
Astronaut
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Computers

Just unboxed two Book 3 360s.  Both have warped / dimpled  / uneven screens around the edges.  I compared with my Apple MacBook Pro and Macbook, the screens for which are perfect.  Anyone else having the same issues? 

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Oh no! That's not good that you got two damaged devices. I would recommend since you recently purchased this to get an exchange to solve this issue.  If you would like to have service you can also send us a private message or call in at 1 (800) 726-7864 with your full model and serial number.

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Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Oh no! That's not good that you got two damaged devices. I would recommend since you recently purchased this to get an exchange to solve this issue.  If you would like to have service you can also send us a private message or call in at 1 (800) 726-7864 with your full model and serial number.

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