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My device will not start up. Does anyone have any tips on what I can do to get it to fire up? I've already opened it and disconnected the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If you are able to the only option that may work would be to try ... View Post |
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I traded my s8 ultra for the book 4 pro 360. Right now it was a mistake. I am in the Samsung ecosystem watch, phone, monitor, tablet, tv, now... View Post 
userybysXnPLxA
UPDATE: I reached out to Samsung about returning the laptop. I was told even though I just purchased... View Post |
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I am trying to install ubuntu using usb boot in my galaxy notebook 2, setup starts but black screen comes and looks like laptop is turned off even... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately we would be unable to assist with the help of insta... View Post |
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So I've had a weird issue with my laptop the past couple weeks. I cannot find the correct files for the REALTEK AUDIO DRIVER, and when I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend download the drivers directly from intel, they ... View Post |
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I bought a Samsung Book a year and a half ago, everything was working fine and up to date then suddenly when rebooting the computer on start up it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Since the device is not going to a bios screen you may be unable ... View Post |
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Hi guys, I have a Galaxy phone and a Galaxy tablet. I am thinking about buying a Galaxy Book to form a ecosystem to help with my... View Post |
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Hi, for weeks now both the Samsung US & Samsung Canada websites state that the Windows 11 Pro variant of the Galaxy Book 4 Pro 360 is COMING... View Post 
AdeptMaven
The Book 4 series is already available with windows 11 pro but you have to go to their business page... View Post |
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The volume on my Galaxy Book 3 is still low, even when I have turned the volume all the way up. Does anyone have any suggestions? Thank you in... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the steps in the following link to help:... View Post |
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My Samsung Galaxy Book Pro x360 Laptop is heating from the bottom, and the fan is running at full speed on my common uses, such as Chrome and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From the description you have put it doesn't seem like it is over... View Post |
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I have a Samsung np960qfg laptop and I just bought it. After turning on the Samsung logo, it is displayed, then it turns off and this happens... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the information from @cafyon does not help then this will be s... View Post |
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I've been using my Galaxy Book3 Ultra for quite some time (I bought this laptop very soon after it was first available) and Windows Hello has... View Post
Samsung_Moderator
Since the information did not help the next step would be to do a complete factory reset to fix this... View Post |
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Slate 700T1A (XE700T1A-A06US) Docking Station is an unknow device in Windows 10 Device Manager.Tried updating driver but nothing (can't... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This form is for the use of consumer product. For business model ... View Post |
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The camera module can see IR light, but there is still no Windows Hello support. This is my first day with my new book 4, but this is a big... View Post
AdeptMaven
The book 4 does support windows hello just not facial recognition. It instead has a fingerprint read... View Post |
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Is it possible to check the battery status of my Samsung mouse slim? It would be nice considering that I don't want to carry around AA... View Post |
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Hi members, I had a broken Galaxy Book 12" bought in 2018 and it went unbootable after I put it in my backpack after work without shutdown.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Yes, you should be able to clone it, but if there is an issue wit... View Post |
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I just purchased a Galaxy Book 4 pro 360, with the trade-in deal from my old Galaxy book 3 series, the Galaxy book 3 360 which has windows 11 pro... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From what I am seeing you should be able to transfer licenses bet... View Post |
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I have been a user of Samsung products since I was a teenager, as I believe that their quality is worth highlighting. However, I purchased... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your mouse pad having issu... View Post |
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Does anybody know if you can upgrade the ram in the new galaxy book 4 ultra or is it soldered in like the previous one? View Post 
VerbumVeritum
According to XDA, the RAM is soldered in. I also found a Reddit post where an individual had the dev... View Post |
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Problem 1: the computer does not charge up to 100% [I used an original Samsung charger] but every time the computer fails to charge up to 100%... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your laptop having these i... View Post |
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When will samsung start pre orders for galaxy book 4 series? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we can not speculate when pre-orders will be avail... View Post |
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I have the Samsung 850 xac, a note book with a gtx 1060 and i7-8750h, running windows 11. this issue also persisted on windows 10, but any other... View Post |
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I havent been able to find anything about it, and want to know if it is possible to use smart view on windows 11 with a USB cable? My computer is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! It would be a cool idea but unfortunately, this is not a feature ... View Post |
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Exploring Gaming Potential: Can a Samsung Laptop be Upgraded for Gaming? Moreover is it good in terms battery life View Post
Samsung_Moderator
Hello! Thank you for reaching out! As some users have posted laptops are not generally upgradable as... View Post |
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Hi, On Windows 11, the WIFI device disappeared entirely, and with it, any internet connectivity.There is no WIFI device showing up in... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your Wi-Fi not working. I ... View Post |
