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My Samsung Galaxy 360 Pro won't power On

Posted by 12-04-2021 04:16 AM in Computers

My Galaxy 360 Pro model: NP950QDB won't power on. I push power button and only get 3 blue light blinks on the power indicator. When I try to... View Post

03-07-2022 02:22 PM

The team was able to get my laptop working after I sent it in. They team didn't really fix the is... View Post

Galaxy Book pro 360 samsung notes

Posted by 03-05-2022 11:00 AM in Computers

Hey, I would like to open Samsung notes on two separate windows. When I click on the notes app it always defaults to the note I have open. View Post

03-05-2022 11:52 AM

Try pressing and holding on the notes app and clicking "open in new window" or something similar,... View Post

"Update the app you just came from."

Posted by 02-25-2022 01:43 PM in Computers

I got a new galaxy book pro 360 delivered today and am unable to sign in to my Samsung account. I've updated all software and apps on the... View Post

03-04-2022 03:10 AM

Hi, I just want to say thank you for this!! Signing in with my samsung account instead of google ... View Post

Can't do recovery on laptop. How can a reset last only 3 min.?!

Posted by 03-02-2022 03:01 PM in Computers

I have some malware and had to to factory resets.several times. Now it seems it's doing a "fake" recovery. Screen looks different and... View Post

03-02-2022 03:27 PM

Hold windows key and press R Type "sysprep" Run sysprep View Post

Is it best and free VPN?

Posted by 03-01-2022 01:14 PM in Computers

Hello, friends for some days I am looking for a VPN but today my friend recommend me to download and use vypr VPN. So before use it I want to... View Post

03-01-2022 03:22 PM

you already posted this, what, 30 mins prior to this ? View Post

Galaxy Book Pro 360

Posted by 03-01-2022 10:42 AM in Computers

Samsung Galaxy Book Pro 360 seems to have a webcamera that cannot take pictures in indoor lighting. I have tried to use the camera repeatedly to... View Post

Galaxy book not charging

Posted by 03-01-2022 05:34 AM in Computers

My new galaxy book laptop will not turn on only had it less then 1 month .... This is the worst experience I ever went thru I ordered my laptop... View Post

Galaxy Book Flex alpha S Pen support

Posted by 05-27-2020 06:19 PM in Computers

I just got my Flex alpha 13 with the I 7. The screen is beautiful. Some reviews, and the user manual, seem to suggest that it supports the S Pen. ... View Post

02-28-2022 05:45 PM

Hi whats the full model number of your flex alpha? Have you tried other wacom pen on it before? ... View Post

unable to connect router

Posted by 11-07-2020 06:12 AM in Computers

I am unable to connect to my router (192.168.1.1) which I have accessed many times in the past, but for unknown reasons I can not access it now. I... View Post

02-27-2022 11:02 PM

Well, I was having the same issue with my IP 192.168.1.1. View Post

Galaxy Book 2 won't charge or power on. (Blue light blinking)

Posted by 05-31-2020 08:35 AM in Computers

I have been having trouble with my Galaxy Book 2. It will not power on as of last night. When I originally started to charge it, it showed 1%... View Post

02-17-2022 06:55 AM

Unfortunately I have the same issue. I brought it to a local Samsung Repair Store and they said t... View Post

chromebook pro touchscreen not working

Posted by 12-03-2019 11:30 PM in Computers

The touchscreen on my Chromebook Pro suddenly stopped resonding to finger touch. The stylus pen still works fine. I've tried powerwashing a... View Post

02-16-2022 09:17 PM

Same problem here with my Chromebook Plus. One day, finger touches stopped working on the screen.... View Post

Galaxy Book S (ARM) Cannot Update to Windows 10 2004 20H2 Bluescreen Stop Code Paneldriver.sys

Posted by 12-21-2020 11:13 AM in Computers

I have a brand new Galaxy Book S (ARM/Verizon) which, out of the box, cannot update beyond Windows 10 release 1909. Following a factory... View Post

02-15-2022 10:27 AM

Thank you for this, was truly a heaven-sent post for everyone including myself having this issue.... View Post

Hey Community!

Posted by 02-07-2022 06:57 PM in Computers

Using a Galaxy notebook and for the first time after signing all buttons seem to be locked. Do you know if there's a key I may have pressed... View Post

02-13-2022 08:13 AM

I can definitely understand how frustrating this may be. Have you tried restarting your notebook?... View Post

Ongoing Fulfillment and Customer Service Issues - How can I get this to someone who can help?

Posted by 10-18-2021 10:27 PM in Computers

I have spent many hours on chat, talking on the phone and waiting on hold. 3 Days ago, I sent this to the "CEO Feedback alias" and have... View Post

10-19-2021 07:43 AM

Thank you for reaching out. I understand how frustrating this is. For questions or concerns regar... View Post

Which S-Pen nibs will work for a Galaxy Book Pro 360 stylus?

Posted by 07-23-2021 02:01 AM in Computers

In a two months of a regular use, the tip of my S-Pen has noticeably worn off. And as there were no spare nibs in the box, I'm in a need of a... View Post

Anonymous 08-11-2021 11:25 AM

Thank you. The S Pen nibs on your laptop are the same nibsused in the Tab S6 and S7/7+ S Pens. Th... View Post

book 360 pro 15 inch overheating and loud fan

Posted by 12-06-2021 07:58 PM in Computers

i just got this new 15 inch. it keeps overheating randomly for no reason. fan noise should be dead silent because i have 1 tab open and nothing... View Post

12-07-2021 06:08 AM

I can definitely understand how frustrating this may be. Does this occur when you have the unit p... View Post

Laptop wont power on

Posted by 02-06-2022 03:44 PM in Computers

My samsung pro 360 won't power on View Post

02-06-2022 09:48 PM

Open the back Disconnect the battery Hold power button for 30 seconds Connect and test View Post

camera and microphone not working book pro

Posted by 01-02-2022 01:46 PM in Computers

My camera and microphone are not working on my book pro 360. I tried adjusting the setting still nothing is working. View Post

02-06-2022 09:23 AM

I found the problem for my laptop. There isn't a physical switch to turn the camera/mic on and of... View Post

Serial number problem

Posted by 01-24-2022 08:55 AM in Computers

I bought a new laptop from Samsung online. When I look at my products it shows the serial number in red and says: Unable to verify warranty due to... View Post

02-06-2022 08:54 AM

@Anonymous, I sent you a PM. Thank you! View Post

Laptop model No NP530U3B

Posted by 02-04-2022 05:55 PM in Computers

My Samsung laptop NP530U3B charges perfectly when it is off but it stops charging the moment I switch it on. What could be the problem and how can... View Post

02-05-2022 10:43 AM

Hello! Just want to confirm have you tried the troubleshooting steps below? ... View Post

Galaxy Book Pro

Posted by 01-30-2022 11:13 AM in Computers

Was working on my computer and it turned off and now can not get it to turn back on The blue lights where power cord goes blinks 3 short blue... View Post

02-01-2022 02:29 PM

Hello! I understand how this can be frustrating with your laptop having no power, just want to co... View Post

Chromebook 4

Posted by 01-30-2022 03:25 PM in Computers

I am having issues with my Chromebook 4. It's blinking green when I try to charge it and the screen is not turning on. I tried to the steps... View Post

Anonymous 02-01-2022 12:56 PM

I understand how frustrating a power issue can be. Could you please try holding the power button ... View Post

ios

Posted by 01-30-2022 12:39 PM in Computers

How do I download the ios on the chrome book on the Samsung chromebook. View Post

01-30-2022 03:45 PM

@41 iOS is the OS used on Apple phones and iPads. It is not compatible with other devices and... View Post

Galaxy Book Flex Alpha Speakers and Microphone Not Working

Posted by 09-13-2020 12:52 PM in Computers

I just purchased the Galaxy Book Flex Alpha 2-in-1 13.3. The speakers and microphone do not work. Has anyone else had this problem? View Post

01-24-2022 10:21 AM

Your an absolute star WebDD. Thanks so much for this. I tried loads of things, and nothing ... View Post

Galaxy Book 360 Pro won't turn on

Posted by 01-18-2022 11:35 AM in Computers

Model: NP930QDB SN: 4WNM9FHR700458Z There's a blue light next to the charging port but laptop won't turn on. Tried everything. Please... View Post

01-18-2022 03:28 PM

Hello! I understand how this can be frustrating with your Laptop having no power, just want to co... View Post

Samsung customer support is garbage

Posted by 12-31-2021 04:38 PM in Computers

I bought a galaxy book pro 360 back around august the screen cracked within a month then by December it stopped poweing on. I submitted a repair... View Post

12-31-2021 06:25 PM

Thanks samsung lou for proving my point  View Post

Windows 10 drivers for Samsung sfd-321u USB Floppy Drive

Posted by 10-28-2021 08:19 PM in Computers

Don't laugh! Really .. Trying to make it work with Windows 10. And, please, no commercial links to products which scan your machine and offer... View Post

Anonymous 12-30-2021 06:25 PM

Good evening. This is a true blast from the past. This driver is no longer available from Samsung... View Post

Galaxy pro 360 and S Pen

Posted by 12-27-2021 03:00 PM in Computers

I have a silly question...does the s pen attach to the laptop when not in use? I know the pads next to the mouse pad are magnetic, but if the... View Post

12-27-2021 03:44 PM

You can attach it to the top lid on the corners of the screen and near the tracpad View Post

Cant connect back to home wifi after lid closed

Posted by 12-13-2021 06:35 PM in Computers

i recently got a Windows 10 Galaxy Book Pro 360, 15". at home im connected to my regular home wifi. then i close the lid and take with me in... View Post

Anonymous 12-17-2021 12:08 PM

On the Windows taskbar, select the search icon, type in Device Manager and select it. In the Devi... View Post

Galaxy Book Pro 360 Problems

Posted by 07-22-2021 05:12 PM in Computers

Hi! My machine is only 6 weeks old. When I opened it, I though, Wow! Beautiful, but the top is so thin and flexible, it seems flimsy. What I... View Post

12-17-2021 11:01 AM

I have the same issue I've had my book 360 pro 15 in for a little over a month and I open the lid... View Post