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I have a Win10 pc, and I just got a new Samsung s21 phone. I plugged in my USB cable to move some photos off my phone onto my pc, but it... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! You can try the information in the following link if this does no... View Post |
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I have the S24 Ultra, s8 tablet, Galaxy 3 ultra and Samsung M80 screen. They are all connected on the same Samsung account and are all connected... View Post |
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Broke my laptop screen, Anyone know where can I get it replaced? View Post 
userwVmtAWC73H
DIY. YouTube it. It's broken so watch a teardown guide. Samsung will charge you a couple hundred mor... View Post |
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When I right clicked on recycle bin and choose open, it use to open in it's own file explorer window, but now it opens in a different tab... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If this information does not help from @trueF_user1 then I would ... View Post |
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I just got the new Samsung Book5 Pro 360 less than a week ago, and since getting It I have had repeated issues with logging into a secure wifi... View Post 
user5ZYsjOy3hD
Thank you for responding. I returned the laptop a while ago and now have a Lenovo that works perfect... View Post |
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When I turn off my computer, the dock stays on. What setting should I change to resolve this issue? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this would have to be a feature included with the ... View Post |
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Hello, I have the original Galaxy Book Pro 360, and I have a suspicion that my one USB-C port is bad. It doesn't work with a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will need service. As for internal hardwar... View Post |
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Can I SAFELY use any Samsung Travel Adapter EP-TA865 with my Galaxy Book3 360 (NP750QFG-KA1US)? I want to get an extra Samsung Travel Adapter... View Post |
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The internal trackpad of the snapdragon Book4 Edge is skipping across the screen - - same when I use Microsoft wireless mouse - I didn't have... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Have you tried a reset on the laptop? I would recommend this firs... View Post |
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Hello, It's easier/quicker to ask on here than to call support. Anyone have information on when this will be pushed? I mounted the .iso... View Post 
PrivacyandSecurity
I want to be the very last one installing the update. I gutted Windows, stripped out telemetry and t... View Post |
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My Galaxy Book4 Edge updated its Bios this morning and now my fingerprint reader isn't functioning properly. I was prompted to change my PIN... View Post |
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Dear Samsung Support, I am writing to express my extreme frustration with the repeated issues I’ve faced with my Samsung Galaxy Pro... View Post 
useroNcJoS7gKH
No I keep running into boot loops like this. Then I've to factory reset my laptop and I lose all dat... View Post |
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So I was wondering about all the Samsung devices and then I wondered if there was a Samsung computer?but if there is computer comment,because I... View Post |
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Hi everyone i need help My Samsung Odyssey NP850XBC laptop won't enter windows/when i start laptop it's freeze windows 10 logo and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Have you tried resetting the laptop to do this. Turn on your lapt... View Post |
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Hi! Recently my Galaxy book 3 - 360 wich I bought from Best Buy about a year ago, started making a popping sound on the bottom... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be a cause for concern. Since this is happenin... View Post |
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Hi! This is my first post. I was hoping to be able to get the small black disk that fits on the metal spindle of the DVD recorder. The plastic... View Post 
user_ams007
Unfortunately, I don't believe that part can be replaced. Currently, the DVD Writer is listed for sa... View Post |
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So I am using a Galaxy Book 4 360. I have an S23 Ultra. Even if I do not have it connected to my laptop, it will default to the phone's camera... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You need to change the app preferences on Windows. I recommend re... View Post |
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It shows drivers but it doesnt show the apps that i can install, like samsung notes for example, and i know i can install them on microsoft store... View Post
user_ams007
Please try uninstalling the Samsung Update app and then reboot your system and then reinstall the ap... View Post |
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Hi, I am having the exact same problem with Samsung Notebook 9 Pro. This device is only a few yet, yet the screen has... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend that if the information from @MrGhoul does not ... View Post |
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Hi, I can't seem to enable "hybrid sleep" mode for my galaxy book3 pro laptop running W11 build 24H2. Does anyone know if that... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can also try this LINK. If this does not help then the settin... View Post |
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Hi, Im looking to buy a Book 4 360 Pro but I would like to inow if there is a way to have spanish keyboard (includes ñ). I couldnt find it in the... View Post
Samsung_Moderator
I understand now, I'm sorry, but unfortunately, there is no US option to purchase one with a physica... View Post |
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