kta6
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4 weeks ago in
Computers
the laptop is discharging faster than its charging. initially i thought it was the charger, so i bought a replacement but that didn't charge any faster. i bought another one with the same result. any help would be greatly appreciated, thanks!
Galaxy Book2 360
NP730QED-KA2US
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GaryB82
Galactic Samsung Care Ambassador
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4 weeks ago in
Computers
Sounds like the battery could be going bad and not holding a charge. I would suggest contacting support and having the battery tested
https://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/contact/
If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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GaryB82
Galactic Samsung Care Ambassador
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4 weeks ago in
Computers
Sounds like the battery could be going bad and not holding a charge. I would suggest contacting support and having the battery tested
https://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/contact/
If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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kta6
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4 weeks ago in
Computers
Thank you very much!
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