Bug on browser between cover screen and main screen

[JayDeeBee]

Hi guys. I wonder if any of you has the same problem like the one i describe below. It's basically the message i sent to the support but i never got any update or feedback but the support closed the report. Also, this is just one of the few websites i noticed and i used this particular website as an example since it does not require a login.

Below was my message to samsung support:

There are websites that requires the orientation (strictly) either just landscape or portrait. I can view the website just fine on cover screen but not on the unfolded screen. It's quite frustrating if i want to use the bigger screen and i can't. It looks inconsistent with samsung internet browser and it works fine on google chrome browser on cover screen but not on the inside screen. Here's one exawple... https://tickets.fandango.com/mobileexpress/seatselection?row_count=462990834&mid=234515&chainCode=GL...

08/25, 4:00 PM

[meself]

I only see a link

[JayDeeBee]

Yes. That's one of the links that has a problem with galaxy fold

[meself]

Oh OK did you try different browser like chrome or Samsung internet

[JayDeeBee]

Yes i tried other browsers with mix result. But i normally use the native browser

[meself]

Hmm shouldn't be a problem is it not connecting to the site or loading the page or what happens

[JayDeeBee]

Well, the problem actually is the browser since different browsers handle different webpage differently. I mean, it displays the site according how the web browser is programmed to do.

The problem is, the browser can't display accordingly if it doesn't know the orientation of the phone.

The display is fine when the cover screen is used. But when you use the inner screen, it can't detect the type of orientation your phone is currently at

[JayDeeBee]

Some sites needs your phone to be strictly on portrait mode. But when the phone is opened, it automatically detects landscape mode no matter how you rotate the phone.

[meself]

Ok making sense now I'm not too familiar with the folds not sure what to suggest

[JayDeeBee]

No problem. Hehe