- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-15-2023 06:44 PM in
Fold & Flip PhonesMy new Flip 5's cover screen just stops working. Had the phone for 5 days and this has happened 3 times in the last couple days and a reboot fixes it, but this does not seem normal. Anyone else experiencing this or know of a fix?
Thanks!
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-21-2023 08:15 AM (Last edited 08-21-2023 08:17 AM ) in
Fold & Flip PhonesI have discovered that it is the Windows Phone Link app keeping my screen on and disabling the front display. This is without using it for app access or screen sharing. Simply launching the app will eventually cause the issue. It's random as far as I can tell.
If I exit the app on Desktop via the task items in the right bottom corner then the screen goes off and I am able to access the cover display immediately.
I really like the Phone Link app especially for managing text messages on my Desktop, so I will keep hunting for a solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-15-2023 07:09 PM in
Fold & Flip PhonesI just rebooted, so it's working now, but this has happened 3 times in the last 3 days and I've only had the phone 5 days.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-16-2023 07:11 AM in
Fold & Flip PhonesThe diagnostics all pass. I didn't see one specifically for the cover screen.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-21-2023 08:15 AM (Last edited 08-21-2023 08:17 AM ) in
Fold & Flip PhonesI have discovered that it is the Windows Phone Link app keeping my screen on and disabling the front display. This is without using it for app access or screen sharing. Simply launching the app will eventually cause the issue. It's random as far as I can tell.
If I exit the app on Desktop via the task items in the right bottom corner then the screen goes off and I am able to access the cover display immediately.
I really like the Phone Link app especially for managing text messages on my Desktop, so I will keep hunting for a solution.