Original topic:

Flip 5 Screen Replacement

(Topic created: Wednesday)
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userld9vEEQmi9
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Fold & Flip Phones

The main screen on my flip 5 has a dark spot by the hinge.  I received authorization for a warranty replacement screen at my local ubreakifix store by Samsung.  The 2 stores in my area are reserving their replacement parts for insurance items rather than warranty.  I was told I needed to send the phone in to Samsung's repair center.  The turnaround time is 3 weeks, how is this a solution?  Who today would go without a device for 3 weeks.  Samsung's online chat told me that the carrier (t-mobile) would provide me with a temp phone, T-Mobile says wrong.  I'm about 2 weeks away from my warranty running out.  Do I keep it and hope that the dark spot doesn't get worse?  Any other options?

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