Flip4 not charging when unfolded

[seeme]

My phone z flip 4 started to act weird, it doesn't charge if it unfolded. I can only charge my phone if I fold my phone, and I am experiencing this from past two days, I don't understand what's wrong. I even brought a new Samsung charger but it's still the same. 

[Samsung_Moderator · Accepted solution]

Hello, We understand the frustration of the phone not charging when it is unfolded.

Have you tested the phone in Safe Mode to see if an app is causing the behavior? https://www.samsung.com/us/support/answer/ANS00062983/

You can also try the troubleshooting steps here: https://www.samsung.com/ph/support/mobile-devices/what-to-do-if-your-galaxy-phone-is-not-charging/

We also recommend optimizing your device: https://www.youtube.com/watch?v=CPo4h2og_bE

In the event the troubleshooting is not helpful, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html