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09-22-2023 11:25 PM in
Fold & Flip PhonesSolved! Go to Solution.
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09-23-2023 02:37 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand the frustration of the phone not seeing the SIM card when opened.
There are some steps to try to resolve the error.
This article provides some suggestions that may help: https://www.samsung.com/us/support/troubleshooting/TSG01201768/
If you are still experiencing the error after completing the steps, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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09-23-2023 02:37 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand the frustration of the phone not seeing the SIM card when opened.
There are some steps to try to resolve the error.
This article provides some suggestions that may help: https://www.samsung.com/us/support/troubleshooting/TSG01201768/
If you are still experiencing the error after completing the steps, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html