- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago in
Fold & Flip PhonesSolved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
a week ago in
Fold & Flip PhonesHello JaStork, Thank you for being part of the Community. We understand the concern with the screen flickering.
Here is a link with some troubleshooting steps (be sure to check all 7 checkpoints): https://www.samsung.com/us/support/troubleshoot/TSG10004671/
You can run the diagnostics in the Members app, under the Support tab. This will test the hardware on the phone.
If the screen continues flickering, or the diagnostics tests fail, it is recommended to have the phone evaluated by an authorized service center.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover repairs outside of the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago in
Fold & Flip Phones
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
a week ago in
Fold & Flip PhonesHello JaStork, Thank you for being part of the Community. We understand the concern with the screen flickering.
Here is a link with some troubleshooting steps (be sure to check all 7 checkpoints): https://www.samsung.com/us/support/troubleshoot/TSG10004671/
You can run the diagnostics in the Members app, under the Support tab. This will test the hardware on the phone.
If the screen continues flickering, or the diagnostics tests fail, it is recommended to have the phone evaluated by an authorized service center.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover repairs outside of the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/
