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10-05-2022 08:30 AM (Last edited 12-10-2023 03:34 PM by SamsungChelsea ) in
Fold & Flip PhonesMy phone updated yesterday, and after the update the speaker sounds terrible like it blew up, I hardly use the phone as it is my second phone pretty disappointed about this tbh
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10-05-2022 08:38 AM (Last edited 07-05-2024 07:36 PM by SamsungRei ) in
Fold & Flip PhonesHello, I understand how frustrating it is when the speaker stops working. This article contains several troubleshooting steps that may help, including testing the phone in Safe Mode. https://www.samsung.com/us/support/troubleshooting/TSG01001255
Once the troubleshooting is complete, if the speaker is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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10-05-2022 08:38 AM (Last edited 07-05-2024 07:36 PM by SamsungRei ) in
Fold & Flip PhonesHello, I understand how frustrating it is when the speaker stops working. This article contains several troubleshooting steps that may help, including testing the phone in Safe Mode. https://www.samsung.com/us/support/troubleshooting/TSG01001255
Once the troubleshooting is complete, if the speaker is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html