Since Android 13 finally got pushed to me on November 9th, all of my group texts are muted, and I no longer have a working option to either unmute them or set a custom sound. Typically, I wouldn't have noticed this because I tend to mute group chats; however, I have a very ill, very beloved uncle. My family shares regular updates concerning his status in our group chat. I have to get these alerts in real-time. 🙏 Please help.
I have a Galaxy Fold 4 and am using Samsung Messages. I prefer Samsung Messages by far (before this issue), but I will have to switch to Google Messages if I can't resolve this quickly.
Here is what I've tried:
Countless reboots, clearing cache, clearing app data, resetting all app preferences. I have done this multiple times in the past two days.
Checked to make sure everything is updated, DND is not on, notifications allowed, the app can run in the background, data saver not on, etc.
There are no issues with individual messages. For those, I still have the same option in the same place as it always has been to customize notifications or mute notifications. Those options are now gone for all my group texts, and the group texts appear to be muted by default, with no choice to unmute.
I've done the whole "long press the group text, click Notification bell on the bottom left to mute/unmute," but even when I click it to unmute, it does not.
The custom notification sound option, typically in the More menu, no longer exists for my group texts.
Any suggestions would be very welcome. I have Googled for hours unsuccessfully.
